Senior Service Engineer

OPUS IT Services Pte Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

An established industry player is looking for a dedicated technician to join their team. This role involves troubleshooting a variety of printer technologies and leading a team of skilled technicians. You will leverage your technical expertise and strong communication skills to ensure excellent service delivery. If you are passionate about technology and have a knack for problem-solving, this opportunity offers a dynamic work environment where your contributions will be valued and recognized. Join a forward-thinking company that is committed to innovation and excellence in service.

Qualifications

• Experience in troubleshooting various printer models and technologies.
• Strong leadership and communication skills for effective team management.

Responsibilities

• Troubleshoot printer hardware and software issues across various models.
• Lead and motivate a team of technicians in a technical service environment.

Skills

Troubleshooting

Interpersonal Skills

Communication Skills

Team Leadership

Technical Experience

Tools

Printer Technologies

Projectors

Scanners

Job description

Job scope

1. Troubleshoot printer hardware, software, and troubleshooting processes for various printer models.

2. Familiarity with the latest printing technologies, including laser, inkjet, multifunction printers, ink tank system printers, dot matrix printers, POS printers, projectors, and scanners.

3. Ability to lead, manage, and motivate a team of technicians.

4. Strong interpersonal and communication skills to effectively work with team members, customers, and upper management.

5. Experience in a technical or engineering role, particularly in a printer service environment, is often required.