Senior/Service Crew (Chen's Mapo Tofu)

OUE Restaurants; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent restaurant chain in Singapore is seeking energetic team players to join their customer service team. In this role, you will engage with guests, operate POS systems, and assist in daily kitchen operations. No prior experience is necessary as on-job training will be provided. The ideal candidate should have a great service attitude and be willing to work shifts, including weekends and public holidays. This position offers benefits such as annual leave, performance bonuses, and professional development opportunities.

Benefits

Annual Leave

Paid Medical Leave

Performance Bonus

Group Medical Insurance

Education Assistance

Staff Discounts

Staff Meals Provided

Qualifications

• No work experience required; on-job training will be provided.
• Willingness to work shift hours, weekends, and public holidays.

Responsibilities

• Keep guests informed about current and upcoming promotions.
• Operate POS systems, handling transactions smoothly.
• Balance cash floats at the start and end of shifts.
• Help with self-collection take-away services.
• Manage delivery platform apps, processing orders.
• Set up tables and service areas according to SOP.
• Attend to customer inquiries and feedback.
• Assist in beverage preparation and kitchen operations.
• Maintain a positive personality and provide outstanding service.
• Assist with additional duties assigned by management.

Skills

Great service attitude

Energetic team player

Job description

Responsibilities

• Keep guests informed about current and upcoming promotions, enhancing their experience
• Operate our POS systems, handling all card and cash transactions smoothly and accurately
• Balance cash floats at the start and end of each shift, maintaining financial integrity
• Help with self-collection take-away services, carefully wrapping and packing food to ensure it reaches customers in perfect condition
• Manage delivery platform apps, processing orders promptly and effectively
• Set up tables and service areas according to SOP, strictly adhering to hygiene and safety standards
• Attend to customer inquiries and feedback, coordinating with supervisors or managers to assist when needed
• Assist in beverage preparation and support daily kitchen operations
• Maintain a positive personality, uphold good grooming standards, and provide outstanding customer service
• Assist with any additional duties assigned by your supervisor or management, fostering a supportive team environment

Requirements

• No work experience required; on-job training will be provided
• Possess a great service attitude
• Energetic team player
• Willingness to work shift hours, weekends and public holidays

Benefits

• Annual Leave, Family Care Leave & Paid Medical Leave
• Annual Wage Supplement
• Performance Bonus & Annual Salary Increment
• Group Medical, Hospitalisation & Dental Insurance
• Long Service Award
• Professional Growth & Development
• Education Assistance
• External Training Sponsorship
• Staff Discounts
• Staff Referral Scheme
• Staff Meals Provided