Senior Sales Merchandiser (Apparel / Workwear Manufacturing)

CADMUS RESOURCES; Singapore; On-site; SGD 56,000 - 100,000; Full time

Job summary

CADMUS RESOURCES is seeking a seasoned Garment Sales Merchandiser to manage and develop relationships with European and US customers, coordinate quotations, sampling and order confirmations, and work closely with the China production team and overseas factories to ensure orders meet specifications, quality standards and delivery schedules.

You will oversee the full order process from development to shipment, monitor production progress, address issues, review sales performance and market trends,

Qualifications

• Diploma or bachelor's degree in Fashion Merchandising, Textile and Apparel Management, Business or a related discipline.
• At least five years of relevant experience in garment sales merchandising, preferably within an apparel manufacturer, buying house or sourcing office.
• Experience handling European or US customers would be advantageous.
• Good knowledge of garment construction, fabrics, trims, costing, sampling and production processes.
• Experience in workwear, uniforms, outdoor wear, performance apparel or PPE would be an advantage.
• Proficiency in Mandarin is required to communicate effectively with the production team and business counterparts in China.
• Strong English communication, negotiation and customer-management skills.
• Willing and able to travel overseas when required.
• Proficient in Microsoft Office and capable of maintaining accurate sales and order records.
• Able to work independently with minimal supervision in a fast-paced and evolving environment.
• Organised, resourceful, flexible and highly responsible, with a positive and hands-on attitude.
• Strong team player with good coordination and problem-solving abilities.

Responsibilities

• Manage and develop relationships with customers, particularly across the European and US markets.
• Understand customers' product requirements and coordinate quotations, costing, sampling and order confirmation.
• Work closely with customers, the China production team and overseas factories to ensure orders are completed according to agreed specifications, quality standards and delivery schedules.
• Coordinate the full order process, including product development, fabric and trim sourcing, sample submission, fitting comments, testing, production and shipment.
• Monitor production progress and proactively address issues relating to product quality, costing, capacity and delivery timelines.
• Review sales performance, customer requirements and market trends to identify new product and business opportunities.
• Support the development of seasonal collections and new products in collaboration with the sales, design and product development teams.
• Prepare and maintain accurate order records, production updates, sales reports and customer documentation.
• Resolve customer enquiries and order-related issues promptly while maintaining strong customer relationships.
• Coordinate shipment arrangements and documentation with the production, logistics and warehouse teams.
• Travel to China and other overseas locations for customer meetings, factory visits and trade exhibitions when required.

Skills

English communication

Negotiation

Customer management

Problem solving

Team coordination

Independent work

Organizational skills

Travel readiness

Mandarin

Education

Diploma or bachelor's degree in Fashion Merchandising, Textile and Apparel Management, Business

Tools

Microsoft Office

Job description

• Regional Exposure
• Overseas Travel Opportunities
• End-to-End Merchandising

Roles & Responsibilities

• Manage and develop relationships with customers, particularly across the European and US markets.
• Understand customers' product requirements and coordinate quotations, costing, sampling and order confirmation.
• Work closely with customers, the China production team and overseas factories to ensure orders are completed according to agreed specifications, quality standards and delivery schedules.
• Coordinate the full order process, including product development, fabric and trim sourcing, sample submission, fitting comments, testing, production and shipment.
• Monitor production progress and proactively address issues relating to product quality, costing, capacity and delivery timelines.
• Review sales performance, customer requirements and market trends to identify new product and business opportunities.
• Support the development of seasonal collections and new products in collaboration with the sales, design and product development teams.
• Prepare and maintain accurate order records, production updates, sales reports and customer documentation.
• Resolve customer enquiries and order-related issues promptly while maintaining strong customer relationships.
• Coordinate shipment arrangements and documentation with the production, logistics and warehouse teams.
• Travel to China and other overseas locations for customer meetings, factory visits and trade exhibitions when required.

Requirements

• Diploma or bachelor's degree in Fashion Merchandising, Textile and Apparel Management, Business or a related discipline.
• At least five years of relevant experience in garment sales merchandising, preferably within an apparel manufacturer, buying house or sourcing office.
• Experience handling European or US customers would be advantageous.
• Good knowledge of garment construction, fabrics, trims, costing, sampling and production processes.
• Experience in workwear, uniforms, outdoor wear, performance apparel or personal protective clothing would be an advantage.
• Proficiency in Mandarin is required to communicate effectively with the production team and business counterparts in China.
• Strong English communication, negotiation and customer-management skills.
• Willing and able to travel overseas when required.
• Proficient in Microsoft Office and capable of maintaining accurate sales and order records.
• Able to work independently with minimal supervision in a fast-paced and evolving environment.
• Organised, resourceful, flexible and highly responsible, with a positive and hands‑on attitude.
• Strong team player with good coordination and problem‑solving abilities.