SENIOR SALES MANAGER

GG MART PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading company in the retail sector is seeking a Sales Manager to drive sales and manage customer relationships effectively. This role involves presenting products, executing marketing strategies, and ensuring high levels of customer satisfaction. Candidates should have strong sales experience and proven abilities in building client trust and loyalty.

Qualifications

• Proven experience in sales and business development.
• Excellent communication and relationship-building skills.
• Ability to manage cash and documentation effectively.

Responsibilities

• Identify and target potential customers.
• Build and maintain strong client relationships.
• Collect payments and submit regular sales reports.

Skills

Sales and Business Development

Customer Relationship Management

Cash and Payment Collection

Marketing and Promotion

Reporting and Documentation

Job description

Sales Manager – Key Responsibilities

1. Sales and Business Development

Identify and target potential customers to expand the client base.

Present and demonstrate products to customers in a persuasive manner.

Close sales deals and meet or exceed sales targets and KPIs.

2. Driving and Field Visits

Drive to customer locations, retail outlets, or distribution points as part of regular sales routes.

Ensure timely delivery of goods and maintain route efficiency.

Maintain vehicle cleanliness and comply with road safety regulations.

3. Marketing and Promotion

Execute promotional campaigns and product activations in the field.

Distribute marketing materials (brochures, samples, posters).

Collect market intelligence and report customer feedback to the marketing team.

4. Customer Relationship Management

Build and maintain strong relationships with existing and new clients.

Resolve customer complaints and provide after-sales support.

Ensure high levels of customer satisfaction and loyalty.

5. Cash and Payment Collection

Collect payments for goods delivered (cash, cheque, or digital).

Issue receipts and ensure accurate documentation of all transactions.

Deposit collected funds as per company policy and timelines.

6. Reporting and Documentation

Maintain daily records of sales, visits, and collections.

Submit regular sales and performance reports to senior management.

Monitor inventory levels and coordinate restocking as needed.

7. Coordination and Teamwork

Collaborate with the logistics and warehouse team for timely dispatches.

Work closely with the finance team to reconcile payments and outstanding dues.

Assist in training or supervising junior sales staff or drivers, if applicable.