Senior Sales Development Manager in Singapore

ZEN.COM; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Job summary

ZEN.COM is a smart financial app designed for everyday life, enabling payments, shopping, and personal finance management with multi-currency features and no hidden fees. This hybrid role in Singapore focuses on accelerating commercial momentum and expanding across Southeast Asia.

You will own the full commercial cycle from origination to onboarding, collaborating with Product, Operations, Risk and Compliance to tailor solutions for merchants and partners in the market.

Qualifications

• 5+ years in business development, enterprise sales or partnerships in payments/fintech.
• Proven track record acquiring and growing enterprise merchants in Singapore.
• Established network across Singapore's merchant, platform and fintech ecosystem.
• Strong understanding of payments, acquiring, gateways, APMs and cross-border payments.
• Delivery against revenue and processing targets in fast-growth environments.
• Excellent communication and ability to influence C-level stakeholders.
• Experience with multinational clients and cross-functional teams.
• Proficiency with CRM and sales analytics tools.
• Hybrid work adaptability and necessary Singapore work permit.

Responsibilities

• Self-prospect, build and manage the e-commerce merchant acquiring pipeline from prospecting through onboarding.
• Forecast sales performance and report pipeline to senior leadership.
• Position ZEN.COM's product suite as tailored solutions: acquiring, payments, banking, issuing, FX.
• Prepare proposals and commercial offers, and lead negotiations.
• Collaborate with Product, Marketing, Operations, Risk and Compliance to launches.
• Analyze Singapore market trends, customer data and the competitive landscape.
• Contribute to APAC growth strategy and Southeast Asia expansion.

Skills

Business development

Enterprise sales

Negotiation

C-level influence

CRM analytics

Fintech payments

Tools

CRM tools

Sales analytics tools

Job description

ZEN.COM is a smart financial app designed for your everyday life – at home and on the go. We make payments, online shopping, and personal finance management fast, secure, and effortless. With ZEN.COM, you can enjoy cashback on purchases, full control over your spending, and peace of mind thanks to purchase protection. A built-in multi-currency account lets you spend abroad or shop internationally with great exchange rates and no hidden fees.

You will accelerate commercial momentum and revenue growth for ZEN.COM in Singapore, with scope to expand into Southeast Asia as the business scales. You will own the full commercial cycle from origination to contract execution and onboarding, building ZEN.COM's enterprise and enterprise-1 merchant and partner base in the market. Working with Product, Operations, Risk and Compliance, you will design tailored solutions across acquiring, payment acceptance, business banking, issuing, FX and cross-border payments.

This is a hybrid role based in Singapore, with flexibility for some work-from-home days. You must have the necessary permits & status to be employed in Singapore for this role.

Requirements

• 5+ years in business development, enterprise sales or strategic partnerships, ideally in payments, fintech, banking, SaaS or digital commerce.
• A proven track record of acquiring and growing enterprise merchants in Singapore.
• An established network across Singapore's merchant, platform and fintech ecosystem.
• A strong understanding of payments and eCommerce, including acquiring, payment gateways, APMs and cross-border payments.
• Demonstrated delivery against revenue and processing volume targets in fast-paced, high-growth environments.
• Strong consultative selling, solution design and negotiation skills, with experience closing complex commercial agreements.
• Excellent communication and presentation skills, with the ability to influence C-level stakeholders.
• Experience working with multinational clients and operating in an international, cross-functional environment.
• Proficiency with CRM and sales analytics tools.
• Autonomy and adaptability in a hybrid setup.
• We would appreciate it if you could share your Gallup test or similar assessment results, if available. You can find a dedicated link in the application form on the next page.

Responsibilities

• Self-prospect, build and manage the e-commerce merchant acquiring pipeline from prospecting through contract execution and onboarding.
• Forecast sales performance and report pipeline and results to senior leadership.
• Position ZEN.COM's full product suite as tailored solutions: acquiring, payment acceptance, business banking, issuing, FX and cross-border payments.
• Prepare proposals and commercial offers, and lead negotiations
• Work with Product, Marketing, Operations, Risk and Compliance to align client requirements with platform capabilities and deliver successful launches.
• Continually analyse Singapore market trends, customer data and the competitive landscape to identify new opportunities.
• Contribute to ZEN.COM's APAC growth strategy, including expansion into Southeast Asian markets.

What We Offer

• Real influence on shaping the ZEN.COM.
• Work in an environment where innovation and effectiveness truly matter.
• Competitive salary and flexible working conditions.
• Private medical healthcare.
• Internal and external training opportunities.