Senior Sales Associate

QSTACK BAZAAR; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A luxury retail brand in Singapore is looking for a motivated sales associate to provide exceptional customer service and meet sales targets. The ideal candidate will possess strong communication skills, a passion for the jewellery industry, and a proven track record in sales. Key responsibilities include processing sales transactions, building long-term customer relationships, and supporting marketing activities. Join us to be part of a dynamic team.

Qualifications

• Previous experience in sales or customer service, preferably in retail or luxury goods.
• Proven track record of delivering sales targets.
• Excellent interpersonal and communication skills.

Responsibilities

• Provide exceptional customer service.
• Achieve monthly and yearly sales targets.
• Support events and merchandising changes.

Skills

Customer service excellence

Sales target achievement

Strong communication skills

Team collaboration

Attention to detail

Passion for jewellery

Job description

JOB RESPONSIBILITIES

• Offer extraordinary customer service when attending to any client / prospect client / browser

• Achieve monthly and yearly sales targets as assigned

• Follow all the sales & operations processes and requirements according to the Company policies.

• Act as a brand ambassador by demonstrating high level of product & brand knowledge and customer service.

• Achieve high customer satisfaction to build long term relationships between the brand and customers.

• This includes to work closely with customers on after service issues.

• Processing sales transactions efficiently and accurately

• Respect, support and work efficiently with everyone to create a dynamic team

• Support events, activities and change of visual merchandising with the marketing team.

REQUIREMENTS

• Previous experience in a sales or customer service role, preferably in the retail or luxury goods industry

• A proven track record of delivering sales targets and KPIs

• A commitment to our core values and a do it now attitude

• Excellent interpersonal and communication skills, with the ability to engage with customers and build rapport

• Strong product knowledge and a keen eye for detail

• Passion for the jewellery industry and a desire to provide an exceptional customer experience

• Ability to work effectively both independently and as part of a team

• Self-motivated, team player, positive thinker, creative and effective

• High integrity with good ethics and values