Senior Revenue Management Analyst

Disneyland Hong Kong; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

迪士尼邮轮公司正在寻找一位高级收入管理分析师，负责收入策略、定价决策及与各部门合作以确保客人预定的顺利执行。该职位要求在收入管理领域具备良好的数据分析和沟通技巧，加入我们，为不断增长的邮轮行业带来价值和创新。

Qualifications

• 要求有良好的Excel和PowerPoint使用能力。
• 自我激励，注重细节，能够快速学习新系统和流程。
• 愿意利用数据来回答问题和传达建议。

Responsibilities

• 与收入经理合作，实施实时库存控制策略。
• 监控异常报告，确保政策执行。

Skills

数据分析

沟通能力

Excel

PowerPoint

Education

商业、金融、经济、工业工程学士学位或相关领域

Tools

SeaWare

Job description

Senior Revenue Management Analyst

申請 稍後繼續申請 Job ID 10122963 職位地點 新加坡, 新加坡 有意工作的公司Disney Cruise Line 張貼日期2025/05/29

工作概要:

Disney Cruise Line Revenue Management is responsible for fleet-wide pricing, revenue planning, and inventory control.

The Sr. Revenue Management Analyst is the resident expert of their ship and its revenue strategy, and of the fulfillment process for Internal Requests for Guest Staterooms (IRGS). IRGS is the term used for business travel on DCL ships by Cast Members and vendors.

The Sr. Revenue Management Analyst is responsible for enacting a selling strategy, supporting pricing decisions that meet revenue goals, and working with other shoreside teams to ensure that each guest and IRGS reservation is paid in full and assigned a stateroom so the pier and onboard teams can provide a seamless guest experience. They are also responsible for developing and supporting ship specific reporting and onboard pricing strategies.

Position Responsibilities:

• Partner with Revenue Manager on inventory control strategies and implement real-time inventory controls in SeaWare, Disney Cruise Line’s reservation system, including opening and managing promotional offers
• Use SeaWare to book IRGS reservations, view inventory, adjust selling limits, assign staterooms, apply payments, apply manual adjustments, and void fees
• Monitor exception reports and/or the IRGS system to ensure guests, vendors, and Cast have fully paid applicable deposits and balances, as well as ensure policies are being followed
• Partner with various shoreside and shipboard teams to problem solve challenges, apply Guest Communications vouchers to reservations, and process IRGS
• Work with shipboard and RM team to block rooms for maintenance and IRGS while minimizing impact to guests and revenue
• Analyze onboard spend to make pricing, product, and inventory recommendations
• Partner with multiple departments to conceptualize new shipboard product offerings by providing data backed insights, potential financial impacts, and pricing recommendations
• Track and report onboard activity bookings to provide insights into the business and recommendations to improve utilization and take rates
• Produce local reporting including developing and maintaining tracking for key metrics by market
• Collaborate with Revenue Manager to generate group quotes for Sales team
• Answer IRGS system questions and provide guidance to users, and assist with testing and feedback of new tools and processes
• Provide back-up support for Revenue Manager in evaluating Revenue Management System pricing recommendations
• Apply data analysis and strategic thinking to ad hoc projects to support team priorities
• Evaluate existing processes and reports and suggest, develop, or implement improvements

Basic Requirements:

• Demonstrated Excel and PowerPoint proficiency
• Strong oral and written communication skills
• Curiosity about using data to answer questions and communicate recommendations
• Self-motivated and detail-oriented, with the ability to quickly learn new systems and processes
• Proven success collaborating with a range of partners
• Strong sense of responsibility, ownership, and pride in delivering quality results
• Bachelor’s degree in Business, Finance, Economics, Industrial Engineering, or related field, or equivalent experience

Stand Out:

• Revenue Management, Pricing, or Cruise Industry experience
• Experience working with Seaware or other inventory control system

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

關於 Disney Cruise Line:

作為遊輪行業的領導者，迪士尼遊輪公司提供了一個家庭可以重新連結、成人可以充電、兒童可以體驗迪士尼所提供的所有魔力的環境。客人可以從世界各地的港口出發，開啟令人興奮的旅程，前往加勒比海、巴哈馬、阿拉斯加和歐洲等地。在我們不斷成長的船隊和巴哈馬的迪士尼島嶼目的地上，我們出色的船員和演職人員為我們的客人提供只有迪士尼才能提供的傳奇迪士尼服務和迷人的娛樂。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 The Walt Disney Company (Southeast Asia) , 其所屬的業務部門是 Disney Cruise Line 。

申請 稍後繼續申請