Senior Retail Operations Executive - Office hours (2yrs Contract)

Samsung Southeast Asia & Oceania; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading tech company in Singapore is seeking a Retail Operations Specialist to manage store upkeep and visual merchandising. The role requires at least 2-3 years of experience and strong analytical skills. Responsibilities include planning activations, managing display setups, and ensuring compliance with brand standards. Ideal candidates are communicative team players who thrive under pressure.

Qualifications

• Minimum 2-3 years of experience in Retail Operations.
• Strong commercial sense and analytical mind.
• Ability to work under tight schedules.

Responsibilities

• Manage POSM plans and ensure timely nationwide rollout.
• Monitor display conditions and coordinate maintenance.
• Plan and execute events according to brand standards.

Skills

Analytical skills

Communication

Team player

Commercial sense

Education

Diploma / Degree in relevant field

Job description

Position Summary

Role and Responsibilities

Store Upkeep and Visual Merchandising

• Provide strategic input on new ideas and trends to innovate POSM plans, enhancing commercial effectiveness

• Manage POP materials, including localization, production, execution and timely nationwide rollout
• Ensure overall cleanliness and tidiness of concept zones and general display areas
• Monitor display and fixture conditions; coordinate maintenance through appointed agencies to resolve retail defects
• Enforce retail execution standards:
• Correct placement of props
• Activation of video screens
• Adequate catalogues replenishment and general upkeep
  

Assets Management

• Track and manage all fixture and endcap deployments
• Ensure brand signage and lighting levels comply with HQ visual merchandising standards and guidelines
  
  
  

Display Set Management

• Propose and optimize floor plans based on product mix and store profile
• Issue, track and follow through on display set targets and completion timelines
• Main accurate overview of active SKUs (display vs sales run rate)
• Track monthly display share performance for Samsung and key competitors
  
  
  

Events and Activations

• Plan and execute all assigned activations in line with brand standards, including planogram planning and on-ground delivery
• Monitor onsite setup and execution for events, roadshows and activations
• Provide innovation-driven ideas to elevate POSM strategy and activation impact
• Manage digital assets execution for all Samsung-owned digital screens, adhering to HQ guidelines
• Coordinate with external agencies to ensure on-time, high quality deployments, driving retail excellence and competitive advantage through design thinking
  
  
  

Others

• Manage billing, invoicing and all related administrative processes
• Work closely and communicate effectively with internal and external stakeholders
• Perform all other duties as assigned
  
  
  

Skills And Qualifications

• Diploma / Degree holder with at least 2-3 years of relevant working experience in Retail Operations role
• Have strong commercial sense and analytical mind
• Must be a team player and strong influencing skills and able to work under tight schedules
• Good communication and interpersonal skills
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