Senior Retail Assistant (Tertiary School)

Popular Book Company Pte Ltd; Singapore; On-site; SGD 25,000 - 35,000; Full time

Job summary

Popular Book Company Pte Ltd is seeking a Senior Retail Assistant to enhance customer experience in their Ang Mo Kio store. Candidates should have GCE O level and at least two years of retail experience. Responsibilities include customer service, sales processing, and inventory management.

Benefits

Competitive remuneration

Opportunities for career advancement

Employee benefits

Qualifications

• Minimum two years of retail experience with supervisory skills.
• Ability to engage with diverse customers.
• Strong in handling cash and transactions.

Responsibilities

• Provide exceptional customer service to students and staff.
• Process sales transactions accurately.
• Assist with inventory management and stock replenishment.

Skills

Communication

Interpersonal skills

Attention to detail

Numeracy

Education

GCE O level

Job description

About the role

As a Senior Retail Assistant at Popular Book Company Pte Ltd, you will play a crucial role in delivering an exceptional customer experience within our tertiary school store. This full-time position is located in the Ang Mo Kio North-East region and will involve a wide range of retail responsibilities to support the overall operations of the store.

What you'll be doing

• Provide friendly and knowledgeable customer service to students, parents, and staff

• Process sales transactions accurately and efficiently using point-of-sale systems

• Maintain store presentation and visual merchandising to company standards

• Assist with inventory management, including stock replenishment and stock-takes

• Actively promote and sell products to customers

• Respond to customer inquiries and handle any complaints or issues in a professional manner

• Oversee and supervise retail assistants

What we're looking for

• GCE O level with two years of experience in a retail or bookshop store with supervisory skills

• Strong communication and interpersonal skills to engage with a diverse customer base

• Excellent numeracy and attention to detail to accurately handle cash and transactions

• A collaborative and flexible approach to work, with the ability to multitask in a fast-paced environment

• A keen interest in the retail industry and a passion for providing outstanding customer service

What we offer

At Popular Book Company Pte Ltd, we are committed to the personal and professional development of our employees. We provide competitive remuneration, opportunities for career advancement, and a range of employee benefits.

About us

Popular Book Company Pte Ltd is a leading retailer of books, stationery, and educational resources in Singapore. With a focus on providing exceptional customer service and a wide selection of high-quality products, we have been a trusted name in the industry for over 100 years. Join our team and be part of our continued success story.

Apply now for this exciting opportunity to become a Senior Retail Assistant at Popular Book Company Pte Ltd.