Senior Registration Executive (Events) (Up to $4,000) #BTS

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading organization in Singapore is seeking a Registration Coordinator to manage the registration process and provide exceptional customer service at various events. This role involves database management, client interaction, and event logistics coordination, requiring proficiency in MS Office and a proactive approach. Candidates must be open to travel and adept at data-related tasks, contributing to a seamless registration experience.

Qualifications

• Open to travel overseas when required.
• Proficient with MS Office, especially in data handling.
• Experience in data extraction techniques and tools.

Responsibilities

• Manage the registration process and database effectively.
• Provide on-site support at events and handle inquiries.
• Analyze registration trends to improve processes.

Skills

Data extraction

Pivot Table

VLOOKUP

Customer service

Database management

MS Office proficiency

Job description

Responsibilities

• Manage the registration process, including registration forms, data entry, and database management.
• Interact with clients/customers to provide information, answer inquiries, and assist with registration-related matters.
• Maintain accurate and up-to-date registration records in compliance with organizational standards and policies.
• Collaborate with internal teams to coordinate registration logistics and ensure seamless event/program execution.
• Handle payment processing and manage registration fees, refunds, and financial records.
• Prepare and distribute registration-related communications, such as confirmation emails, reminders, and instructions.
• Troubleshoot and resolve registration issues, including technical problems and customer concerns.
• Provide on-site registration support during events/programs, including attendee check-in and providing assistance as needed.
• Monitor registration trends and analyze data to identify areas for improvement and implement strategies to enhance the registration process.
• Stay updated on industry trends, regulations, and best practices related to registration and customer service.

Requirements

• Open to travel overseas when required
• Proficient with MS Office
• Experience in Data extraction, Pivot Table, VLOOKUP

Interested applicants please email your resume to [e-mail]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.