Senior Quality Assurance Manager

OIP TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading company in the semiconductor sector seeks a Quality Manager to oversee ISO certification and supplier quality assurance. The role involves establishing quality processes, managing audits, and fostering a culture of continuous improvement. Ideal candidates will have a relevant engineering degree, extensive experience in quality management, and strong leadership abilities.

Qualifications

• Minimum 8 years of quality management experience in semiconductor/electronics.
• At least 3 years in a managerial role.
• Auditor certification preferred.

Responsibilities

• Lead ISO 9001 certification, audits, and quality initiatives.
• Manage supplier-related non-conformities and corrective actions.
• Act as primary quality interface with customers.

Skills

Supplier management

Problem-solving

Leadership

Communication

Education

Bachelor's degree in Engineering

Bachelor's degree in Materials Science

Tools

ISO standards

Job description

Job Description:

• Lead and maintain ISO 9001 certification, audits, and continuous improvement initiatives.
  Develop, implement, and optimize quality processes, procedures, and documentation to ensure compliance with internal standards and regulatory requirements.
• Serve as Management Representative during external audits and certifications.
• Establish and maintain the Supplier Quality Assurance (SQA) framework, including supplier evaluation, qualification, audits, and performance monitoring.
• Collaborate with Procurement and Engineering teams to drive supplier quality improvements and corrective actions.
• Manage supplier-related non-conformities and implement robust root cause analysis and preventive measures.
• Act as the primary quality interface with customers, addressing customer quality issues, complaints, and audits.
  Monitor and improve key customer quality metrics, customer returns, and satisfaction scores.
• Build and manage the team, providing leadership, training, and career development.
• Foster a culture of quality excellence, continuous improvement, and operational efficiency across the organization.
• Lead internal audits and support cross-functional teams in compliance activities.
• Drive initiatives for process improvement, risk management (e.g., FMEA), and cost of quality reduction.

Requirements:

• Bachelor's degree in Engineering, Materials Science, or related fields.
• Minimum 8 years of quality management experience in the semiconductor or electronics manufacturing industry, with at least 3 years in a managerial role.
• Strong knowledge of ISO 9001; familiarity with ISO 14001, or automotive standards is a plus.
• Proven experience in supplier management and customer-facing quality roles.
• Excellent problem-solving skills (FMEA, 8D, Root Cause Analysis).
• Strong leadership, communication, and management skills.
• Auditor certification (internal auditor for ISO standards) preferred.