Senior QA/QC Leader — Quality & Compliance Excellence

CBRE Group, Inc.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

CBRE Group, Inc. in Singapore is seeking an experienced QA/QC Manager to lead quality assurance and compliance across operations.

You will ensure service delivery meets contractual, client, and regulatory requirements while driving continuous improvement initiatives and leading a high-performing quality team. The role involves developing and maintaining quality management systems, conducting audits, preparing reports, and guiding audit readiness.

Qualifications

• Bachelor’s degree in Engineering, Quality Management, Business, Facilities Management, or a related discipline.
• Minimum 5 years of experience in Quality Assurance, Quality Control, Compliance, or a related field.
• Experience managing quality systems, audits, compliance programs, and continuous improvement initiatives.
• Strong understanding of quality management principles, standards, and best practices.

Responsibilities

• Lead and manage QA/QC activities, ensuring compliance with client, company, and regulatory requirements.
• Develop, implement, and maintain quality management systems, processes, and standards.
• Monitor quality performance metrics and identify opportunities for service improvement.
• Conduct quality audits, inspections, and compliance reviews to ensure operational excellence.
• Prepare and present quality and compliance reports to clients and key stakeholders.
• Manage audit readiness programs and support internal and external audits.
• Investigate quality issues, identify root causes, and implement corrective and preventive actions.
• Collaborate with operational teams to drive continuous improvement initiatives.
• Lead, coach, and develop the QA/QC team, including performance management and training.
• Escalate quality and compliance risks to senior management as required.

Skills

Analytical thinking

Stakeholder management

Team leadership

Communication skills

Problem-solving

Education

Bachelor's degree in Engineering/Quality Management/Business/Facilities Management

Tools

Excel

PowerPoint

Word

Job description

CBRE Group, Inc. in Singapore is seeking an experienced QA/QC Manager to lead quality assurance and compliance across operations.

You will ensure service delivery meets contractual, client, and regulatory requirements while driving continuous improvement initiatives and leading a high-performing quality team. The role involves developing and maintaining quality management systems, conducting audits, preparing reports, and guiding audit readiness.