Senior Property Executive (IFM)

Exceltec Property Management Pte Ltd; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Property Executive to oversee maintenance operations and ensure high-quality service delivery. In this role, you will supervise maintenance teams, manage emergency repairs, and handle tenant feedback with professionalism. You'll coordinate preventive maintenance programs and work closely with contractors to maintain service excellence. This position offers an exciting opportunity to contribute to a dynamic team and enhance the living experience for tenants. If you are passionate about facilities management and customer service, this role is perfect for you.

Qualifications

• Minimum Diploma in Building or Facilities Management.
• Preferred background in Mechanical and Electrical (M&E).

Responsibilities

• Supervise maintenance workers and manage service facilities.
• Handle customer service and tenant feedback promptly.
• Manage emergency repairs and coordinate with contractors.

Skills

Facility Management

Customer Service

Technical Support

Project Coordination

Education

Diploma in Building Management

Diploma in Facilities Management

Job description

Property Executive – Duties and Responsibilities
(Note: The duties outlined below are not exhaustive and may be subject to change as required.)

a) Supervise maintenance workers and contractors on service facilities, conservancy work, and related maintenance activities.

b) Manage and administer the Permit-to-Work (PTW) system effectively.

c) Manage emergency and ad-hoc repairs, breakdowns, and troubleshooting activities. Provide technical support, act as an authorised person, and coordinate between the Main Contractor and Client.

d) Handle customer service-related matters by ensuring timely and professional responses to feedback from tenants or members of the public.

e) Coordinate, manage, and monitor all corrective and preventive maintenance programmes to ensure timely execution.

f) Attend to complaints and feedback from tenants, ensuring follow-up actions are taken promptly.

g) Investigate and report tenancy infringements committed by tenants.

h) Assist in conducting surveys and data collection exercises as required by the Client.

i) Attend to other duties as assigned from time to time by the Client or Management.

Job Requirements
• Minimum Diploma in Building, Facilities Management, or related disciplines from a recognised institution.
• Candidates with Mechanical and Electrical (M&E) background are preferred.