Senior Project Manager

Great Eastern; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Great Eastern is seeking an experienced Senior Project Manager to lead delivery, enhancements, and support for the Group Insurance Policy Administration system (GroupAsia and CIF). You will drive AI-enabled transformation initiatives and ensure regulatory compliance and business alignment across platforms.

The role requires 8–10 years of IT experience with at least 5 years in senior project management, strong vendor and stakeholder management, and a solid grasp of SDLC and governance frameworks.

Qualifications

• Bachelor's degree or higher in a related discipline.
• 8–10 years of IT experience with at least 5 years in PM/senior PM roles.
• Proven experience with legacy and modern platforms (AS400/Java) and API integration.
• Strong understanding of Group Insurance business processes and batch-driven systems.

Responsibilities

• Lead end-to-end delivery of projects for GroupAsia, including enhancements, regulatory changes, tech refresh, and production support improvements.
• Collaborate with business, IT, and vendor teams to define scope, objectives, timelines, and deliverables.
• Develop project plans with milestones, dependencies, resources, risk and budget tracking.
• Govern delivery to timelines, cost, and quality; ensure compliance with SDLC, governance, and regulations.
• Oversee change management, release planning, and production deployment with minimal disruption.
• Identify risks and issues; drive mitigation plans and timely resolution.
• Provide regular status reports to senior management and stakeholders.
• Support production issues and major incidents across GroupAsia and CIF systems.

Skills

Project management

Stakeholder management

Vendor management

SDLC knowledge

Regulatory/compliance

Education

Bachelor's degree in Computer Science or Information Technology

Job description

We are seeking an experienced and results-driven Senior Project Manager to lead and manage the delivery, enhancement, and support of the Group Insurance Policy Administration system; GroupAsia and Customer Information File (CIF) while driving AI-enabled transformation initiatives across Group Insurance business operations. The successful candidate will be responsible for end-to-end project delivery, stakeholder management, vendor coordination, and ensuring system stability, regulatory compliance, and business alignment.

This role plays a key leadership position in driving technology initiatives across legacy and modern platforms, ensuring projects are delivered on time, within budget, and to agreed quality standards.

• Lead and manage end-to-end delivery of projects and change initiatives for GroupAsia, covering system enhancements, regulatory changes, technology refresh, and production support improvements.
• Partner closely with business stakeholders, Business Analysts, IT teams, and vendors to define project scope, objectives, timelines, and deliverables.
• Develop and maintain comprehensive project plans, including milestones, dependencies, resource planning, risk management, and budget tracking.
• Govern project execution to ensure delivery within agreed timelines, cost, and quality, in compliance with internal SDLC, governance, and regulatory requirements.
• Oversee system change management, release planning, and production deployment activities to ensure minimal business disruption.
• Proactively identify project risks, issues, and dependencies, driving mitigation plans and timely resolution.
• Provide regular project status reporting to senior management, steering committees, and key stakeholders.
• Support production issues and major incidents related to GroupAsia and CIF system, coordinating cross functional teams to ensure timely resolution.
• Foster a culture of accountability, continuous improvement, and collaboration across project teams.
• Bachelor’s degree in Computer Science, Information Technology or a related discipline.
• Minimum 8-10 years of IT experience, with at least 5 years in a Project Manager or Senior Project Manager role managing large-scale enterprise systems.
• Proven experience managing projects involving legacy core insurance systems, preferably AS400 and Java platforms.
• Experience managing Java-based platforms or digital front-end systems with API-driven integration.
• Strong understanding of Group Insurance business processes, policy administration, and batch-driven systems.
• Solid experience in vendor management, including outsourced development and support models.
• Good knowledge of SDLC, release management, and IT governance frameworks (Waterfall and Agile/Hybrid delivery).
• Experience managing projects involving system integration, batch processing, and regulatory or compliance-driven changes.
• Excellent stakeholder management, communication, and negotiation skills, with the ability to engage both technical and business audiences.
• Strong analytical, problem-solving, and decision-making capabilities, especially in high-pressure or production-critical environments.

How You Succeed

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Who We Are

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

Work Locations

SG-GE Changi