Senior Product Ops: FinTech Payments & Crypto

StraitsX; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading FinTech company in Singapore is seeking an Operations Specialist to enhance product experience and manage transaction flows. The role involves risk mitigation, reconciliation, and collaboration across teams. Candidates should have at least 2 years of experience in a regulated environment and a strong understanding of stablecoins and blockchain networks. This position requires excellent communication skills and the ability to adapt to a fast-paced environment.

Qualifications

• At least 2 years experience in Operations in a regulated financial environment.
• Ability to communicate and escalate concerns effectively.
• Understanding of stablecoins, blockchain networks, and DeFi protocols.
• Excellent organizational and analytical skills.

Responsibilities

• Drive a world-class product experience through operational excellence.
• Engage with internal teams for product operations support.
• Participate in reconciliation and risk mitigation of transactions.
• Bridge the gap between product limitations and user expectations.
• Support the launch of new product lines ensuring customer satisfaction.

Skills

Operations in a regulated financial environment

Communication and escalation skills

Understanding of stablecoins and blockchain

Organizational and analytical skills

Adaptability in a dynamic environment

Critical thinking and problem-solving

Job description

A leading FinTech company in Singapore is seeking an Operations Specialist to enhance product experience and manage transaction flows. The role involves risk mitigation, reconciliation, and collaboration across teams. Candidates should have at least 2 years of experience in a regulated environment and a strong understanding of stablecoins and blockchain networks. This position requires excellent communication skills and the ability to adapt to a fast-paced environment.