Senior Product Manager (Loyalty)

Hyphen Connect; Singapore; On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Senior Product Manager to lead innovative loyalty and rewards products within a dynamic cryptocurrency exchange project. This role involves collaborating with engineering, design, analytics, and marketing teams to ensure seamless product delivery and optimize user experiences. The ideal candidate will possess a strong product management background, particularly in loyalty and engagement, and a passion for digital finance. If you thrive in fast-paced environments and are driven by data, this opportunity allows you to shape the future of customer engagement in the fintech space.

Qualifications

• 6+ years of product management experience, ideally in loyalty or rewards.
• Strong communication skills and ability to work with diverse teams.

Responsibilities

• Collaborate with teams to oversee product lifecycle from concept to launch.
• Collect user feedback and analyze performance for feature enhancements.

Skills

Product Management

Data-Driven Mindset

Communication Skills

Cross-Functional Teamwork

Customer Needs Balancing

Fintech Experience

Solution-Focused Approach

Job description

We are hiring for one of our ecosystem projects - a cryptocurrency exchange.

They are looking for a Senior Product Manager to collaborate with engineering, design, analytics, and marketing teams to guide loyalty and rewards products from concept to launch, ensuring timely and seamless delivery. In this role, you’ll gather user feedback and analyze performance to shape feature enhancements and new offerings, while staying ahead of market trends and competitors to keep programs innovative and valuable. You’ll optimize current loyalty features, identify growth opportunities, and steer the strategic roadmap to align with broader business goals. Perfect for a data-driven professional with a passion for digital finance, this role lets you innovate customer experiences in a fast-paced setting, balancing user needs with business objectives through strong cross-functional teamwork.

In this role, you will

• Collaborate with engineering, design, analytics, and marketing teams to oversee the product lifecycle from concept to launch.
• Collect user feedback and analyze performance to drive feature enhancements and new development.
• Stay informed on market trends and competitors to keep loyalty programs innovative and valuable.
• Optimize existing loyalty features while spotting opportunities for growth and improvement.
• Develop and steer the strategic roadmap for loyalty and rewards, aligned with business goals.

You might thrive in this role if you have:

• 6+ years of product management experience, ideally in loyalty, rewards, or engagement.
• A data-driven mindset to track KPIs and objectives effectively.
• Strong communication skills and ability to work with diverse, cross-functional teams.
• Proven ability to balance customer needs with business goals in a fast-paced setting.
• Experienced in Fintech/ Payment companies is highly preferred.
• Passion for innovating loyalty in digital finance.
• A proactive, solution-focused approach to enhancing customer experience.