Senior Product Manager

-; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

An innovative company is seeking a seasoned pricing solutions leader to develop scalable strategies that enhance customer trust and drive business growth. This role involves collaborating with engineering, data science, and operations teams to create effective pricing solutions while navigating the dynamic e-commerce landscape. You will engage with multiple stakeholders, design systems that support business objectives, and ensure the alignment of pricing policies with operational practices. If you thrive in agile environments and possess a strong background in commerce, this is an exciting opportunity to make a significant impact.

Qualifications

• 12+ years of experience in online and offline commerce leadership.
• Proficiency in MS Office and agile environment adaptability.

Responsibilities

• Develop and communicate product vision and roadmaps for pricing solutions.
• Collaborate with stakeholders to resolve pricing-related issues.

Skills

Project Management

Stakeholder Communication

Agile Methodologies

Pricing Strategy

Problem Solving

Education

Bachelor's Degree

Tools

MS Office

Jira

Tableau

Job description

Role Overview

Be responsible for developing scalable pricing solutions for our business stakeholders across millions of catalog items and competitor pricing data points.

Collaborate with leaders from engineering, data science, operations, and various business teams to help protect Coupang customer trust in our prices and drive opportunities for future business growth.

Have a high level of understanding of pricing policies and be responsible for creating and operating solutions and SOPs that align with the policies.

As a leader representing pricing domain, be responsible for engaging in all pricing-related issues and tasks and resolving current trade-offs.

Requirements

1. Develop, maintain, and communicate product vision, roadmaps, goals and milestones.
2. Define use case, product requirements, documents, and proposals with clear minimum viable product (MVP) definition and success metrics.
3. Collaborate, communicate, and provide progress reports with key stakeholders.
4. Identify and prioritize support resources necessary to achieve successful program outcomes.
5. For various pricing issues, collaborate with Tech to resolve them, and perform improvement tasks from a long-term perspective.
6. Develop the end-to-end operating plan and process in coordination with the business to successfully achieve business targets and objective key results (OKRs).
7. Quickly catch dynamic changes related to pricing, including the Korean e-commerce & offline market, suggest short-term and long-term solutions to maintain Coupang's price reliability in the market, and play a leading role in quickly executing tasks.
8. Design pricing and systems to support the business well, and actively participate in development.

Basic Qualifications:

1. Bachelor's degree and 12+ years of experience in online and offline commerce leading commerce company.
2. MS Office proficiency (Excel, Powerpoint, Word, etc.).
3. Ability to work in an agile environment at scale.
4. Independent and self-driven.

Preferred Qualifications:

1. Experience in collaboration/coaching/lectures for SME support.
2. Experience in collaboration with government agencies such as Consumer Agency, Fair Trade Commission, and Small and Medium Business Administration.
3. Reporting tool proficiency (Jira, Tableau).