Senior Product Management Leader, Loyalty

GRABTAXI HOLDINGS PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

An innovative firm is seeking a seasoned product leader to spearhead the strategy for Consumer Loyalty. This role involves leading a dynamic team, defining impactful product roadmaps, and collaborating with diverse stakeholders. The ideal candidate will have over a decade of experience in Product Management, particularly in consumer engagement within the tech industry. You'll be instrumental in driving product innovations that empower Southeast Asia economically. Join a company that values inclusivity and offers a plethora of global benefits, ensuring you thrive both personally and professionally.

Benefits

Term Life Insurance

Medical Insurance

Flexible Work Arrangements

Parental Leave

Birthday Leave

Volunteering Leave

Grabber Assistance Programme

Qualifications

• 10+ years in Product Management focused on consumer loyalty.
• Expertise in managing products through the full software lifecycle.

Responsibilities

• Lead product managers to define strategy and roadmap.
• Coordinate with teams to prioritize and guide product development.

Skills

Product Management

Consumer Engagement

Data-Driven Decision Making

Leadership

Financial Planning

Education

Degree in Computer Science

Degree in Business Finance

Degree in Economics

Job description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to know the role

We are looking for a dynamic and experienced product leader to own and drive the strategy and product roadmap for Consumer Loyalty. You will be reporting to Head of Product, Consumer Experience.

The Critical Tasks You Will Perform

• Lead a team of product managers focussed on your area of responsibility.
• Define a winning strategy and roadmap for your area of responsibility by distilling input from various internal and external stakeholders and guide long-term product innovations for Grab's future success.
• Coordinate with other stakeholders to work on your roadmap by providing guidance including prioritisation and tradeoffs to a large group of engineers, designers and distributed operations team.
• Define success criteria and tracking metrics that measure the impact of your work against agreed goals.
• Be a team player, live our values and contribute to broader objectives of Grab to achieve our mission to create economic empowerment for the people of Southeast Asia.

What Essential Skills You Will Need

• At least 10 years experience in Product Management in roles with a focus on consumer engagement and loyalty in the tech industry.
• Experience in operate a complex and ambiguous environment, constructing clear strategies and roadmaps supported by analysis and data from loosely defined priorities and goals.
• Expertise in creating and managing products through full software product lifecycle including employment of design thinking in synthesizing requirements, inclusion of customer centricity into every stage of product life cycle, leading by influence of a large, culturally diverse and distributed team, data driven decision making across the product lifecycle and demonstrated success in managing products from concept to retirement.
• Demonstrated grasp of financial concepts to plan resource allocations and ongoing tracking against business objectives
• Degree in computer science, software engineering, information technology, business finance, economics or related field.
• concepts and strategies to all levels from executive leadership to engineering and operations.
• Demonstrated leadership of a team including goal setting, personal development and coaching and inspiring for impact.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.