Senior / Product Designer, Singpass

Government Technology Agency; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

Join the Government Technology Agency as a Senior Product Designer to lead impactful digital identity initiatives for Singapore. You will shape user experiences that benefit millions, collaborating with cross-functional teams to drive design excellence. This role offers the chance to influence product vision while fostering a culture of design in a public sector context.

Benefits

Flexible work arrangements

Continuous learning opportunities

Inclusive workplace culture

Qualifications

• 5+ years of UX/Product Design experience with a strong portfolio.
• Proficient in interaction, visual design, and user research.
• Ability to navigate ambiguity and align design with product strategy.

Responsibilities

• Lead design projects from discovery to implementation.
• Collaborate with product managers and engineers on impactful design work.
• Contribute to design culture by mentoring junior designers.

Skills

UX Design

Interaction Design

Visual Design

User Research

Collaboration

Job description

What the role is:

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

What you will be working on:

Singpass, the National Digital Identity (NDI) initiative, is part of Smart Nation's Strategic National Projects. Our team consists of engineers, designers, and product managers who are committed to developing technology for the public good. Our suite of services provides a secure and seamless platform for citizens and businesses to interact with the Government and private service providers, including the Singpass App, Corppass, and MyInfo. Our mission is to create a reliable digital identity for Singapore that simplifies transactions, empowers businesses, and guards against fraud.

As a Senior / Product Designer in the Transact pillar at Singpass, you will play a key role in shaping user experiences that impact millions of Singaporeans. You will lead design initiatives and drive product vision across key products in the team, including Sign with Singpass, collaborating with cross-functional teams to deliver high-quality, user-centered solutions. There will also be opportunities to contribute to and guide work on the Partner Experience and Authentication teams. You are proactive, strategic, and influential, able to navigate complex problems, drive clarity, and champion design excellence. You will be expected to balance hands-on design execution with strategic leadership, contributing to both product development and broader design maturity within Singpass.

[What you will be working on]

• Own and lead design projects from discovery to implementation, ensuring alignment with business goals and user needs

• Collaborate cross-functionally with product managers and engineers to prioritise, scope, and execute impactful design work

• Elevate design quality through strong interaction, UX, and visual design, maintaining consistency across platforms

• Advocate for user needs by conducting research and synthesising insights into actionable recommendations

• Contribute to design culture by actively participating in critiques, sharing best practices, and mentoring junior designers

• Develop scalable design solutions that align with product strategy and technical feasibility

What we are looking for:

• 5+ years of UX/Product Design experience with a strong portfolio showcasing end-to-end design execution

• Proficiency in interaction design, visual design, and user research with a systems-thinking approach

• Strong ability to navigate ambiguity, collaborate cross-functionally, and align design decisions with product strategy

• Bonus:

- Experience mentoring designers and fostering a culture of design excellence

- Experience collaborating with or working within the government or public
sector

Why join us?

• Shape the future of design at Singpass: Join a growing design team where you’ll play a pivotal role in shaping not just products, but the design culture itself. You will have the opportunity to set standards, influence strategy and drive design excellence from the ground up

• Tackle high-impact challenges: Solve complex UX and service design challenges at nationwide sale, improving digital experiences for millions of Singaporeans

• Own and lead meaningful work: Go beyond execution—drive product vision, define design strategy, and push innovation in key initiatives like Sign with Singpass, and other critical digital identity products

• Collaborate with high-caliber teams: Work alongside passionate engineers, product managers, and policymakers to ensure design plays a key role in decision-making for public digital services.

This role is ideal for strong independent contributors who thrive in managing multiple projects across various pillars and can provide ad hoc support to the design function when needed. It reports to the Design Manager.

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.

We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers

About Government Technology Agency

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!Learn more about GovTech at tech.gov.sg.