Senior Product Designer, Driver Experience and Fulfilment

Grab; Singapore; On-site; SGD 100,000 - 140,000; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

GrabFlex benefits package

Parental leave

Job summary

Grab is looking for a Senior Product Designer to own driver experience and fulfilment interfaces in Singapore. You will collaborate with cross-functional teams to shape end-to-end product design outcomes for the driver partner app and related operational interfaces.

You will apply design-thinking with user-centered methods, drive discovery and delivery, and contribute to a scalable design system while delivering impactful experiences. This is a full-time onsite position at Grab One North.

Qualifications

• 4+ years of Product Design experience.
• Experience working on cross-functional product teams.
• Solid fundamentals in interaction and visual design craft and practice.
• Solid knowledge of mobile and front-end web standards and development.
• Experience with design tooling: Figma, Protopie, After Effects.
• AI fluency: curious and adept at leveraging AI in the design process.
• Portfolio submission with at least 2 completed case studies in English (past 2 years).

Responsibilities

• Lead product design outcomes for the driver experience and fulfilment space.
• Ensure stakeholder alignment balancing business goals with user-centered design.
• Communicate rationales, processes, and standards to stakeholders.
• Own discovery and delivery of solutions within the problem space team.
• Apply design-thinking and user-centered principles to exploration.
• Design end-to-end flows for complex user experiences.
• Contribute to the design system with new components and enhancements.
• Leverage prototyping to refine and deliver delightful experiences.

Skills

Product design

Cross-functional teams

Interaction design

Visual design

Mobile and web standards

Figma

Protopie

After Effects

AI fluency

Portfolio with case studies

Tools

Figma

Protopie

After Effects

Job description

Senior Product Designer, Driver Experience and Fulfilment

• Full-time

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

We are a team of product designers with focus on revolutionizing the dining experience for our eaters and building relationship between them and businesses across Southeast Asia. For merchants, we aim to leverage innovative technologies to empower and enable them to thrive in this competitive landscape. That said, we roll up to a larger design family of content designers, UX engineers, and Design Ops. About 150 people in total!

Get to Know the Role

As a Senior Product Designer on the Fulfilment team, you will own Product Design outcomes, practice and quality for a cross-functional Problem Space Team in Driver experience for the Grab driver partner app and operational interfaces, with influence on adjacent teams. You will report to the Senior Designer Manager and work full-time onsite at the Grab One North office.

The Critical Tasks You Will Perform

• Lead product design outcomes in your problem space team, and solving problems with the team and stakeholders.
• Ensure stakeholder alignment in designing experiences that balance business goals and user-centric design.
• Communicate rationales, processes, and standards compellingly to stakeholders.
• Own the discovery and delivery of solutions within the problem space team.
• Apply design-thinking frameworks and user-centered principles to guide problem space exploration.
• Design impactful product experiences and features, and create end-to-end flows for complex user experiences.
• Contribute to the design system by documenting new components and enhancements.
• Leverage prototyping to refine and deliver seamless, delightful user experiences.

What Essential Skills You Will Need

• Pre-requisite Requirement: Provide your design portfolio (at least 2 completed case studies in English for the past 2 years) that showcases your contributions, the impact of your projects, and provides clear context. Highlight your end-to-end workflow, detailing how you move from problem discovery to launch.
• 4+ years of Product Design experience.
• Experience working on cross-functional product teams.
• Solid fundamentals in interaction and visual design craft and practice.
• Solid knowledge of mobile and front-end web standards and development.
• Experience with Figma, Protopie, After Effects, or other design tooling.
• AI fluency: Curious and adept at leveraging AI in your design process, and first experiences with vibe coding (e.g., Cursor, Replit, Lovable)

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.