Senior Process Mapping & BPM Analyst

The CAP Consulting Group Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Work from home 1 day/week

Variable bonus potential

Job summary

The CAP Consulting Group Pte Ltd in Singapore seeks a Business Process Senior Analyst (permanent role) to analyze, design, implement, and optimize business processes across the organization. You will report to an experienced Business Strategy Manager in a global MNC and work with cross-functional teams to drive efficiency and cost reduction.

This role emphasizes process mapping and documentation, with a 1-day-per-week work-from-home arrangement and a variable bonus for performance.

Qualifications

• 2 to 3 years in Business Process Management or Consulting with MNC exposure.
• Experience in process mapping and documentation gained with MNCs or Big 4 consulting.
• Strong willingness to document and update process maps and related documents.
• Strong analytical and problem-solving skills with root-cause identification.
• Capable of working with cross-functional teams and influencing stakeholders.

Responsibilities

• Document and visualize current processes using process mapping techniques.
• Assess existing processes and data backup plans to identify inefficiencies.
• Collaborate with IT, Operations, Finance, Marketing, and other teams to gather requirements.
• Support implementation of new or improved processes and train staff as needed.

Skills

Business process mapping

Documentation

Cross-functional collaboration

MS Excel

Cognitive analysis

Education

Bachelor's degree in Business Administration

Tools

Miro

Job description

The CAP Consulting Group Pte Ltd in Singapore seeks a Business Process Senior Analyst (permanent role) to analyze, design, implement, and optimize business processes across the organization. You will report to an experienced Business Strategy Manager in a global MNC and work with cross-functional teams to drive efficiency and cost reduction.

This role emphasizes process mapping and documentation, with a 1-day-per-week work-from-home arrangement and a variable bonus for performance.