Senior Platform Software Engineer

Medallia; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading SaaS company in Singapore seeks a hands-on engineer to optimize complex high-performance distributed systems. Responsibilities include ensuring system availability, managing shared services, and collaborating closely with engineering teams. Ideal candidates should have strong experience with distributed services, software engineering fundamentals, and a passion for quality and optimization.

Qualifications

• Experience with distributed services like Kafka, Redis, Elasticsearch.
• Proven experience in building distributed or enterprise systems.
• Strong foundation in software engineering principles.

Responsibilities

• Optimize data structures and algorithms to support high-scale architectures.
• Partner closely with engineering teams to ensure uninterrupted service.
• Monitor product architecture to ensure compliance with standards.

Skills

Distributed Services Expertise

Software Engineering Fundamentals

Troubleshooting & Optimization

Agile Teamwork

Education

Degree in Computer Science, Engineering, or a related field

Tools

Kafka

Redis

Elasticsearch

MongoDB

Cassandra

Trino

Hadoop

Airflow

Spark

Kubernetes

Java

Go

Python

Job description

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens, and residents. We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success. We believe: Every Experience Matters. Talent is Everywhere. All Belong Here. At Medallia, we hire the whole person.We are seeking a hands-on engineer with a passion for solving complex and challenging problems in high-performance distributed systems. As a key member of our Platform Services team, you will be responsible for ensuring the continuous availability of our systems, maintaining a minimum uptime of 99.99%.Responsibilities- Data Structures & Algorithms: Optimize data structures and algorithms to support high-scale architectures.- Cross-Team Collaboration: Partner closely with engineering teams to ensure uninterrupted service.- Architecture Oversight: Monitor product architecture to ensure compliance with established standards.- Service Management: Fully manage shared services, including productization, observability, troubleshooting, security, analysis, design, testing support, upgrades, and documentation.- Development & Automation: Develop new components and automate routine activities such as deployments, upgrades, and environment setups.- Troubleshooting & Optimization: Demonstrate strong troubleshooting, debugging, and performance tuning skills.- Agile Teamwork: Collaborate in a self-organized, agile team environment with like-minded engineers.QualificationsMinimum Qualifications- Distributed Services Expertise: Experience with distributed services such as Kafka, Redis, Elasticsearch, MongoDB, Cassandra, Trino, Hadoop, Airflow, and Spark, either from an administrative or client-side perspective.- System Development: Proven experience in building distributed or enterprise systems using a modern technology stack.- Software Engineering Fundamentals: Strong foundation in software engineering principles, with proficiency in high-level programming languages such as Java, Go, or Python.- Ownership & Quality: Demonstrate an ownership mindset with attention to detail and a commitment to quality.Preferred Qualifications- Educational Background: Degree in Computer Science, Engineering, or a related field.- Enterprise Software: Experience in developing enterprise-grade software and handling large volumes of data.- Cloud & Kubernetes: Experience managing and building services on cloud infrastructure and Kubernetes.- DevOps Experience: Familiarity with DevOps practices and tools.- Agile Methodology: Experience working in agile processes within fast-paced, distributed teams.,

• Job Tags software engineering, data structures, algorithms

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