Senior People Operations Specialist (AU Retail)

Castlery; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

Une entreprise dynamique de mobilier à Singapour recherche un Senior People Operations Specialist pour son équipe des opérations RH. Le candidat idéal aura de l'expérience avec les opérations RH australiennes, surtout dans le secteur de la vente au détail, et devra gérer efficacement le cycle de vie des employés tout en assurant la conformité légale. Rejoignez une équipe qui valorise l'amélioration continue et un environnement de travail collaboratif.

Qualifications

• Familiarité avec les exigences des Awards et Fair Work en Australie.
• Capacité à équilibrer conformité et pragmatisme.
• Connaissance des processus de documentation dans un environnement RH.

Responsibilities

• Gérer l'ensemble des opérations du cycle de vie des employés pour le commerce de détail en Australie.
• Assurer la conformité avec le droit du travail australien.
• Coordonner les données de timing pour un traitement correct des paies.

Skills

Expérience avec les opérations RH australiennes

Propriété des processus

Organisé avec une attention aux détails

Communication claire à travers les fonctions

Job description

We’re rethinking homes for how people really live, and we’re looking for a Senior Specialist to join our People Operations team to help shape the future of living - one thoughtful detail at a time.

We’re shaping a culture at Castlery that draws great people in and gives them reasons to grow and stay. As a Senior People Operations Specialist, you’ll play a hands-on role in building and running seamless people processes of our Australia Retail business. This is a critical, hands-on role that ensures our frontline teams are onboarded and supported with operational excellence. You’ll be the go-to person for employment processes in AU ensuring compliance, clarity, and coordination across people workflows.

What you'll be doing:

• Own end-to-end employee lifecycle operations for Australia retail (e.g. contracts, onboarding, offboarding, role changes, etc.).

• Partner with TA and Legal to ensure compliance with AU labor law and Awards and support seamless hiring and employment documentation.

• Coordinate rostering and time tracking data for accurate payroll processing and audit-readiness.

• Track and close out people ops issues across stores including overpayments, classification gaps, or documentation inconsistencies.

• Support the setup and refinement of SOPs for AU retail HR operations as we scale across states.

What you'll need to succeed:

• Experience with Australian HR operations (retail or shift-based workforce preferred), including basic familiarity with Awards and Fair Work requirements.

• Strong process ownership. You’re dependable, follow through, and hold yourself to high standards.

• Able to balance compliance and pragmatism. You know what good looks like and can make it work on the ground.

• Highly organized with a keen eye for details and documentation accuracy.

• Comfortable working with remote teams and communicating clearly across functions and time zones.

Built for Real Life, Designed for What’s Next.

At Castlery, we’ve spent over a decade building a brand people love by designing furniture for real life — durable, beautiful, and made to keep up with change.

Now, we’re focused on what’s next: scaling with care, crafting better experiences, and growing a team that’s as intentional as our design philosophy.

If you believe that good homes create good lives, come build with us.