Senior / Patient Service Associate, Specialist Clinics Operations

KK Women's & Children's Hospital; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking an Administrative Assistant to manage clinic appointments and provide exceptional support to stakeholders. The role offers a structured working schedule and is open to candidates with relevant diplomas and varying experience levels. Skills in Microsoft Office and excellent communication are essential for success.

Qualifications

• 1 to 2 years of working experience, preferably in healthcare industry.
• Good interpersonal and communication skills.
• Proficient in Microsoft Office applications.

Responsibilities

• Effect clinic session changes, manage patient appointments, provide administrative support.
• Meet quality standards and department KPIs monthly.
• Provide excellent customer service.

Skills

Interpersonal skills

Communication skills

Microsoft Office proficiency

Education

GCE 'N'/'O'/'A' Level, NITEC, Higher NITEC or Diploma

Job description

Responsibilities:

· Responsible for effecting clinic session changes in system, liaising with different stakeholders to manage patient appointments, as well as other administrative duties

· Meet quality standards and achieve department KPIs on a monthly basis

· Provide excellent customer service and meticulous administrative support

· Any other duties assigned from time to time

Requirements:

· GCE ‘N’/ ‘O’ / ‘A’ Level, NITEC, Higher NITEC or Diploma in any relevant discipline

· 1 to 2 years of working experience, preferably in healthcare industry

· Candidates with no prior experience are welcome to apply

· Good interpersonal & communication skills

· Proficient in Microsoft Office applications

Working Schedule:

· Mon – Fri | Office hours (staggered)

· 1 half day Sat (AM) every 6 weeks