Senior / Patient Service Associate, Pre-Operative & Admitting Services

Singapore General Hospital; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team in providing outstanding customer support for patient admissions. This role involves ensuring efficient bed allocation and offering financial counselling to patients, making a significant impact on their healthcare experience. Ideal candidates will possess a diploma or equivalent and have a passion for working in healthcare. If you have strong interpersonal skills and enjoy helping others, this opportunity is perfect for you to contribute to a vital service in the community.

Qualifications

• Diploma or GCE O Level with 1-2 years of relevant experience.
• Experience in hospitality or healthcare is an advantage.

Responsibilities

• Provide excellent customer support for patient admissions.
• Ensure efficient bed allocation and financial counselling.

Skills

Interpersonal Skills

Customer Service

Financial Counselling

Amiable Personality

Education

Diploma in any discipline

GCE O Level

Job description

You will provide excellent customer and support services for the pre-admission and admission of patients in the Hospital. You will ensure efficient bed allocation as well as provide financial counselling and information on admission guidelines and procedures to the patients.

Requirements

• Diploma in any discipline / GCE O Level with 1 to 2 years' relevant experience
• Previous hospitality, nursing or frontline customer service experience will be advantageous
• Good interpersonal skills, amiable personality with a passion for working in healthcare
• Able to work staggered shift hours including overnight shifts, rostered weekends & Public Holidays