Senior / Patient Service Associate, Pre-Operative & Admitting Services

Singapore National Eye Centre; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established healthcare institution is seeking a dedicated individual to join their team in providing outstanding customer service for patient admissions. In this role, you will ensure that patients receive accurate information regarding admission procedures and guidelines while offering financial counselling. If you are passionate about healthcare and possess strong interpersonal skills, this opportunity is perfect for you. Join a supportive environment where your contributions will make a meaningful impact on patient experiences.

Qualifications

• Diploma/NITEC in Service Skills or GCE O Level required.
• 1-2 years of relevant experience in customer service preferred.

Responsibilities

• Provide excellent customer and support services for patient admissions.
• Communicate admission guidelines and procedures effectively.

Skills

Interpersonal Skills

Customer Service

Financial Counselling

Education

Diploma/NITEC in Service Skills

GCE O Level

Job description

Job Category: Ancillary

Posting Date: 10 Apr 2025

You will provide excellent customer and support services for the pre-admission and admission of patients in the Hospital. You will ensure information on admission guidelines and procedures are correctly communicated to the patients, as well as provide financial counselling.

Requirements

• Diploma/NITEC in Service Skills/GCE O Level with 1–2 years’ relevant experience
• Previous hospitality, nursing or frontline customer service experience will be advantageous
• Good interpersonal skills, amiable personality with a passion for working in healthcare