Senior / Patient Service Associate, Pre-Operative & Admitting Services

Singapore General Hospital; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare institution in Singapore seeks individuals to provide excellent customer and support services for patient admissions. Candidates should have a diploma or GCE O Level with relevant experience. Strong interpersonal skills and a passion for healthcare are essential. The role requires flexibility for staggered shifts, including overnight and weekends.

Qualifications

• 1 to 2 years' relevant experience in customer service or healthcare preferred.
• Experience in hospitality or nursing is advantageous.

Responsibilities

• Provide excellent customer and support services for patient admission.
• Ensure efficient bed allocation.
• Provide financial counselling and information on admission procedures.

Skills

Good interpersonal skills

Amiable personality

Passion for working in healthcare

Education

Diploma in any discipline / GCE O Level

Job description

You will provide excellent customer and support services for the pre-admission and admission of patients in the Hospital. You will ensure efficient bed allocation as well as provide financial counselling and information on admission guidelines and procedures to the patients.

Requirements

• Diploma in any discipline / GCE O Level with 1 to 2 years' relevant experience
• Previous hospitality, nursing or frontline customer service experience will be advantageous
• Good interpersonal skills, amiable personality with a passion for working in healthcare
• Able to work staggered shift hours including overnight shifts, rostered weekends & Public Holidays