Senior / Patient Service Associate, Pre-Operative & Admitting Services

Sengkang General Hospital Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking healthcare institution where you will play a vital role in providing exceptional support and customer service to patients during their admission process. This position emphasizes the importance of interpersonal skills and the ability to work in a dynamic environment, ensuring patients receive the guidance and care they need. You will be part of a dedicated team focused on enhancing patient experiences while managing bed allocations and providing financial information. If you have a passion for healthcare and enjoy working with people, this opportunity is perfect for you.

Qualifications

• Diploma or GCE O Level with 1-2 years of relevant experience.
• Experience in hospitality, nursing, or frontline customer service is advantageous.

Responsibilities

• Provide excellent customer and support services for patient admissions.
• Ensure efficient bed allocation and offer financial counselling.

Skills

Interpersonal Skills

Customer Service

Financial Counselling

Education

Diploma

GCE O Level

Job description

You will provide excellent customer and support services for the pre-admission and admission of patients in the Hospital. You will ensure efficient bed allocation as well as provide financial counselling and information on admission guidelines and procedures to the patients.

Requirements

1. Diploma/ GCE O Level with 1-2 years’ relevant experience
2. Previous hospitality, nursing or frontline customer service experience will be advantageous
3. Good interpersonal skills, good personality with a passion for working in healthcare
4. Able to work rotating shifts, weekends and Public Holidays