Senior / Patient Service Associate, Inpatient Operations

Singapore General Hospital; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare organization is seeking an administrative professional to enhance patient services at their facility. The role includes handling registrations, billing, and appointment scheduling, while candidates with various educational backgrounds are encouraged to apply. Ideal for those looking to start a career in the healthcare industry, with support for both experienced and inexperienced applicants.

Qualifications

• 1 to 2 years of working experience, preferably in healthcare industry.
• Candidates with no prior experience are welcome to apply.

Responsibilities

• Perform administrative duties and provide customer service to patients.
• Responsible for registration and billing, payment collection, and scheduling.
• Assist with planned admissions and support OT resource management.

Skills

Interpersonal skills

Communication skills

Proficiency in Microsoft Office

Education

GCE ‘N’/‘O’/‘A’ Level, NITEC, Higher NITEC or Diploma

Job description

Responsibilities:

• Perform administrative duties and provide customer service to our patients
• Responsible for registration and billing, payment/deposit collection, appointment scheduling as well as providing financial advice to patients
• Scheduling follow-up appointments for patients.
• Assist with planned admissions at ambulatory centres, supporting OT resource management and admitting/discharge processes
• Any other duties assigned from time to time

Requirements:

• GCE ‘N’/ ‘O’ / ‘A’ Level, NITEC, Higher NITEC or Diploma in any relevant discipline
• 1 to 2 years of working experience, preferably in healthcare industry
• Candidates with no prior experience are welcome to apply
• Good interpersonal & communication skills
• Proficient in Microsoft Office applications

Working Schedule (Staggered hours):

• Mon – Fri | Office hours (staggered)
• Weekend/PH (half day on rotation basis)