Senior/Patient Service Associate (Dept of Child Development, 2 years contract)

Job description

You will perform counter and support duties at the Department of Child Development, KK Women’s & Children’s Hospital:

1. Registration and billing of patients

2. Schedule patients’ appointments

3. Attend to patients’/public enquiries

4. Perform routine procedures e.g. taking of height and weight of patients

5. Prepare and set up doctors’ consultation rooms for daily usage e.g. examination/screening items are available for doctors to examine patients & cleaning of equipment and toys etc.

6. Support doctors' clinics, ensure doctors’ orders are followed and services are entered correctly at all times

Job requirements

1. GCE N /O /A /NITEC /ITE (Office Skills)

2. Prior knowledge of Outpatient Appointment (OAS) preferred

3. Service-oriented with a pleasant disposition and good interpersonal communication skills

4. Possess basic computer literacy skills - MS Word and Excel

5. Able to multi-task in a fast-paced environment

6. Good team player

7. Alert and meticulous