Senior Patient Service Associate, Business Office (Accounts Receivable)

Sengkang General Hospital Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established healthcare provider is seeking a detail-oriented individual to manage patient accounts receivable and support front desk operations. This role involves handling transactions, payment reconciliations, and addressing patient inquiries regarding bills and claims. The ideal candidate will possess a diploma and have at least one year of relevant experience, showcasing strong interpersonal and communication skills. Join a dynamic team where your contributions will enhance patient experiences and support the financial operations of a leading hospital in the region.

Qualifications

• Diploma with at least 1 year of relevant experience required.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Handle patient accounts receivable transactions and support front desk duties.
• Compute statistical information for analysis and maintain document security.

Skills

Interpersonal Skills

Communication Skills

Customer Orientation

Attention to Detail

Adaptability

Education

Diploma

Job description

You will handle patient accounts receivable transactions involving journal postings, payment reconciliation, outstanding accounts review and follow-up. You will support front desk duties in cashiering, attending to patient enquiries on bills, claims, payment and financial assistance applications. Other responsibilities include computation of statistical information for analysis, checking of document completeness, maintaining secured document keeping, providing administrative support to the department and perform any other duties as assigned.

Requirements

• Diploma with at least 1 year’ of relevant experience
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• Customer-oriented and meticulous with a flair for numbers