Senior Patient Service Associate, Business Office (Accounts Receivable)

Singapore General Hospital; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading healthcare institution is seeking a dedicated individual to manage patient accounts and provide administrative support. The role involves handling financial transactions, assisting patients with inquiries, and ensuring accurate documentation. Ideal candidates should possess strong communication skills and a diploma with relevant experience.

Qualifications

• At least 1 year of relevant experience required.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Handle patient accounts receivable transactions.
• Support front desk duties in cashiering.
• Maintain secured document keeping.

Skills

Interpersonal Skills

Communication Skills

Customer-oriented

Adaptability

Education

Diploma

Job description

You will handle patient accounts receivable transactions involving journal postings, payment reconciliation, outstanding accounts review and follow-up. You will support front desk duties in cashiering, attending to patient enquiries on bills, claims, payment and financial assistance applications. Other responsibilities include computation of statistical information for analysis, checking of document completeness, maintaining secured document keeping, providing administrative support to the department and perform any other duties as assigned.

Requirements:

• Diploma with at least 1 year’ of relevant experience
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• Customer-oriented and meticulous with a flair for numbers