Senior Patient Service Associate, Business Office (Accounts Receivable)

Singapore National Eye Centre; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Patient Service Associate to manage patient accounts receivable and support front desk operations. In this role, you will handle various financial transactions, assist patients with inquiries regarding bills and claims, and provide administrative support to ensure smooth operations. If you are a motivated individual with strong communication skills and a customer-oriented mindset, this position offers a fantastic opportunity to contribute to a vital healthcare service while enhancing your professional skills in a dynamic environment.

Qualifications

• Diploma with at least 1 year of relevant experience required.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Handle patient accounts receivable transactions and payment reconciliations.
• Support front desk duties and attend to patient enquiries.

Skills

Interpersonal Skills

Communication Skills

Customer Orientation

Attention to Detail

Adaptability

Education

Diploma

Job description

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Senior Patient Service Associate, Business Office (Accounts Receivable)

Job Category: Ancillary

Posting Date: 23 Mar 2025

You will handle patient accounts receivable transactions involving journal postings, payment reconciliation, outstanding accounts review and follow-up. You will support front desk duties in cashiering, attending to patient enquiries on bills, claims, payment and financial assistance applications. Other responsibilities include computation of statistical information for analysis, checking of document completeness, maintaining secured document keeping, providing administrative support to the department and performing any other duties as assigned.

Requirements:

• Diploma with at least 1 year of relevant experience
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• Customer-oriented and meticulous with a flair for numbers