Senior / Patient Service Associate (Bed Management Unit)

Singapore General Hospital; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospital in Singapore is seeking a dedicated individual for bed management. The role involves optimizing bed resources, communicating with stakeholders, and utilizing the Bed Management System. Candidates should possess NITEC qualifications and strong analytical skills, with the ability to work flexible shifts.

Qualifications

• NITEC in any discipline required.
• Strong analytical and communication skills necessary.
• Ability to work in 3 rotating shifts including weekends and nights.

Responsibilities

• Match patients' bed requests with available beds to minimize waiting time.
• Use Bed Management System for bed assignments per protocols.
• Collate and analyze statistical reports timely.

Skills

Analytical skills

Communication skills

Education

NITEC in any discipline

Job description

Job Description

The Job

You will match patients’ requested bed class with the available supply of beds to minimise waiting time and to optimise hospital bed resources.

Your role will also include the following:

• working and communicating with various stakeholders and team members on patients' requests and changes to bed assignment.
• using of the Bed Management System to search and assign beds to patients in accordance to set protocol, policy and procedures
• collating, analysing and submitting of statistical reports on a timely basis

Job Requirements

• NITEC in any discipline
• Strong analytical and communication skills
• Able to perform 3 rotating shifts (includes weekends, night shifts and public holidays)