Senior / Patient Service Associate (Bed Management Unit)

KK Women's & Children's Hospital; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated individual to optimize hospital bed resources by matching patients' requests with available beds. This role involves collaborating with various stakeholders, utilizing a Bed Management System, and analyzing statistical reports to enhance operational efficiency. If you possess strong analytical and communication skills and are adaptable to a rotating shift schedule, this opportunity offers a chance to make a meaningful impact in a dynamic healthcare environment.

Qualifications

• NITEC in any discipline is required for this role.
• Strong analytical and communication skills are essential.

Responsibilities

• Match patients' bed requests with available beds to minimize waiting time.
• Use the Bed Management System to assign beds according to protocols.

Skills

Analytical Skills

Communication Skills

Education

NITEC in any discipline

Tools

Bed Management System

Job description

Job Description

The Job

You will match patients’ requested bed class with the available supply of beds to minimise waiting time and to optimise hospital bed resources.

Your role will also include the following:

• working and communicating with various stakeholders and team members on patients' requests and changes to bed assignment.
• using of the Bed Management System to search and assign beds to patients in accordance to set protocol, policy and procedures
• collating, analysing and submitting of statistical reports on a timely basis

Job Requirements

• NITEC in any discipline
• Strong analytical and communication skills
• Able to perform 3 rotating shifts (includes weekends, night shifts and public holidays)