Senior Outlet Sales Manager Beauty & TCM Wellness Spa

De Beaute Beauty & Slimming Pte Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

De Beaute Beauty & Slimming Pte Ltd seeks a Senior Outlet Sales Manager to lead operations and drive sales at beauty and wellness outlets. The candidate will be responsible for mentoring teams, ensuring exceptional customer service, and managing daily operations within the framework of TCM wellness philosophies. Join a dynamic team offering professional growth and competitive compensation.

Benefits

Competitive salary and performance incentives

Staff discounts on beauty and wellness services/products

Opportunities for professional development

Dynamic and supportive team environment

Qualifications

• Minimum 1-2 years experience in sales/operations management, preferably in the beauty, spa, or wellness industry.
• Strong knowledge of beauty products, treatments, and TCM wellness concepts.

Responsibilities

• Lead and mentor outlet sales teams to achieve and exceed sales targets.
• Oversee daily operations ensuring smooth workflow and customer experiences.
• Develop sales strategies and promotional campaigns.

Skills

Leadership

Customer Service

Sales Management

Interpersonal Skills

Results-oriented

Education

Diploma/Degree in Business Administration, Sales, Beauty, Wellness or related field

Tools

MS Office

POS Systems

Job description

Senior Outlet Sales Manager Beauty & TCM Wellness Spa

Job Summary:
As the Senior Outlet Sales Manager for Beauty and TCM (Traditional Chinese Medicine) Wellness at De Beaute, you will be responsible for leading and managing the sales performance and daily operations of our beauty and wellness outlets. You will drive revenue growth, ensure exceptional customer service, and uphold brand standards while leveraging modern beauty techniques and TCM wellness philosophies.

Key Responsibilities:
- Lead, motivate, and mentor outlet sales teams to achieve and exceed sales targets for beauty and TCM wellness services and products.
- Oversee daily operations of multiple outlets, ensuring smooth workflow, excellent customer experiences, and adherence to company SOPs.
- Develop and implement sales strategies, promotional campaigns, and customer engagement initiatives to drive business growth.
- Monitor and analyze sales performance, customer feedback, and market trends to identify opportunities for improvement.
- Collaborate with marketing, training, and product teams to launch new services and products effectively.
- Recruit, train, and develop staff to ensure high standards of product knowledge and service delivery.
- Manage inventory, costs, and budgets to optimize profitability.
- Ensure compliance with health, safety, and regulatory requirements, especially related to beauty and TCM wellness practices.
- Build strong relationships with VIP clients, partners, and suppliers to enhance the brand image and customer loyalty.

Requirements:
- Diploma/Degree in Business Administration, Sales, Beauty, Wellness, or related field.
- Minimum 1-2 years experience in sales/operations management, preferably in the beauty, spa, or wellness industry.
- Strong knowledge of beauty products, treatments, and TCM wellness concepts.
- Proven leadership and team management skills.
- Excellent communication, interpersonal, and customer service skills.
- Results-oriented, proactive, and able to work in a fast-paced environment.
- Proficient in MS Office and POS systems.

Benefits:
- Competitive salary and performance incentives
- Staff discounts on beauty and wellness services/products
- Opportunities for professional development
- Dynamic and supportive team environment