Senior Order Management & Logistics Executive

EXECUTIVE COMPASS PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A global leader in fluid technology solutions is seeking a Senior Order Management & Logistics Executive in Singapore. You will manage end-to-end order and logistics operations across APAC, ensuring customer satisfaction and process improvement. Ideal candidates have 5 years in logistics or order management, proficiency in SAP and Power BI, and strong people skills. Offering competitive pay and hybrid work arrangements.

Benefits

13th-month pay (AWS)

Performance-based bonuses

Hybrid work arrangement

Qualifications

• 5 years of experience in customer service, logistics, or order management within the manufacturing industry.
• Knowledge of international shipping, Incoterms, and APAC trade regulations.
• Proficiency in SAP ECC6/S4 HANA SD and Microsoft Office.

Responsibilities

• Manage the full order-to-delivery process.
• Collaborate with internal departments and 3PL providers.
• Drive process improvement initiatives across the region.

Skills

Customer service experience

Order management

Logistics

Interpersonal skills

Tools

SAP ECC6/S4 HANA SD

Power BI

Microsoft Dynamics 365

Microsoft Office

Job description

Our client is a global leader in high-performance and advanced fluid technology solutions, with their regional office based in Singapore. Their APAC hub plays a pivotal role in driving supply chain excellence, supporting diverse markets, and reinforcing their position at the forefront of fluid technology. As the business continues to evolve, they are looking for a Senior Order Management & Logistics Executive to be part of their high-performing team.

Why This Role Matters
This is your chance to own end-to-end order management and logistics operations across APAC, ensuring that customers receive world-class service while contributing to the continuous improvement of processes. You will collaborate with cross-functional teams and international partners, gaining exposure to regional supply chain strategies and cutting-edge tools.

Your Key Responsibilities

• Manage the full order-to-delivery process: order entry, back-order handling, claims, shipping documentation, and on-time delivery performance.
• Collaborate across teams and partners: work with internal departments and 3PL providers to proactively resolve delivery issues.
• Leverage technology: manage SAP ECC6/S4 HANA SD transactions and use tools like Power BI, Excel, B2B portals, and Microsoft Dynamics 365 to enhance operational efficiency.
• Support financial and performance reporting: maintain accurate records, assist with sales reconciliation, and prepare monthly service performance reports.
• Drive process improvement initiatives: document SOPs, optimize workflows, and contribute to operational excellence across the region.

Key Requirements

• Experience: Ideally 5 years in customer service, logistics, or order management within the Manufacturing industry.
• Knowledge: International shipping, Incoterms, and APAC trade regulations (DG, FTA advantageous).
• Tech-savvy: Proficiency in SAP ECC6/S4 HANA SD & MM, Power BI, and Microsoft Office.
• Bonus Skills: Familiarity with order management systems, payment gateways, or e-commerce.
• People Skills: Strong interpersonal skills and the ability to collaborate effectively across teams and cultures.

What's in It for You

• Be part of a globally recognized brand with a strong regional footprint.
• Work in a dynamic and collaborative environment that encourages innovation and continuous improvement.
• Gain exposure to APAC-wide operations and cutting-edge supply chain technology.
• Opportunity to grow your career within a forward-thinking organization that values talent and initiative.
• Enjoy a competitive remuneration package, including 13th-month pay (AWS) and performance-based bonuses.
• Benefit from a hybrid work arrangement, supporting work-life balance and productivity.

Please note that only short-listed candidates will be contacted.

Executive Compass Pte Ltd. Co. Registration no.: 202400973R | EA Licence no.: 24S2107 | Reg No. R1110985