Senior / Operations Support Manager

Mediacorp Pte Ltd; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A leading media organization in Singapore is seeking an Executive Support to the Chief Content Officer (CCO) to manage high-level coordination and communication across the Content Group. This critical role requires a highly organized individual with substantial experience supporting senior leaders, managing confidential matters, and coordinating complex operational tasks. Candidates must be bilingual in English and Mandarin to liaise with stakeholders and demonstrate a proactive attitude in a fast-paced environment.

Qualifications

• 10+ years' experience supporting senior leaders.
• Candidates without a degree but with relevant experience can apply.
• Knowledge of content production is an advantage.

Responsibilities

• Act as liaison for the CCO, enabling effective internal communication.
• Support operational efficiency through travel planning and document handling.
• Coordinate regional co-production activities and special projects.

Skills

Bilingual in English and Mandarin

Strong organisational skills

Time management

Confidentiality

Professional communication

Proactive attitude

Education

Degree in a Business-related field

Job description

This role serves as a critical anchor to Chief Content Officer (CCO) in providing executive support, managing confidential matters, complex and fast-moving schedules involving multiple stakeholders and priorities, and high-level coordination across the Content Group. Additionally, the role is key in supporting Content Group's operational effectiveness through collation of internal updates, preparation of reports, and coordination of regional initiatives.

Responsibilities:

Internal coordination and communication across the Content Group

Act as a key liaison for the CCO, facilitating clear and timely communication with HODs and internal teams. Track and follow up on action items, support the flow of information, and maintain alignment on cross-functional priorities.

Coordinate key engagements to support leadership effectiveness and rhythm of business activities

Enable smooth execution of the CCO's priorities by aligning meetings, discussions, and stakeholder touchpoints. Exercise discretion and agility in navigating shifting demands while maintaining oversight of the CCO's operational tempo.

Preparation of reports, updates, and business submissions

Coordinate the collation, organization, and preparation of internal reports and leadership decks for quarterly business reviews, corporate updates, and key management meetings.

Daily Operational Administration

Support day-to-day operational efficiency by managing travel planning, expense claims, procurement coordination, and document handling, maintaining high standards of accuracy and confidentiality.

Provide support for strategic and regional co-production initiatives under the CCO's purview

Help in coordinating and tracking regional co-production activities, cross-department collaborations, and special projects. Provide logistical and administrative support for related meetings, timelines, and deliverables.

Qualifications

• Degree in a Business-related field. Candidates without the required qualifications but with substantial relevant experience are welcome to apply
• Minimum of 10 years' experience supporting senior leaders and managing administrative and operational tasks
• Effectively bilingual in English and Mandarin, to liaise with mandarin speaking stakeholders
• Strong organisational and time management skills
• Ability to manage confidential matters with discretion
• Knowledge of content production is an advantage
• Clear and professional communication skills
• Flexible, proactive attitude with a willingness to learn