Senior Operations Strategy Lead

Airwallex; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

Airwallex in Singapore is seeking a Senior Manager, Operations Strategy to lead impactful, data-driven projects improving customer experiences and operational excellence. You will work across functions to optimize processes and facilitate business outcomes.

The ideal candidate should have over 10 years of relevant experience, strong analytical skills, and exceptional stakeholder management. Join us in building a revolutionary platform for global businesses.

Qualifications

• 10+ years of experience, preferably with top-tier strategy consulting firms.
• Strong analytical and problem-solving capabilities.
• Exceptional ability in stakeholder management with Product and Customer Success teams.

Responsibilities

• Identify and drive strategic projects focused on product lifecycle.
• Conduct data analysis for customer experience improvements.
• Monitor key performance indicators and provide actionable insights.

Skills

Analytical skills

Problem-solving skills

Stakeholder management

Communication skills

Education

Bachelor’s degree or equivalent

Tools

SQL

Looker

Tableau

Job description

Airwallex in Singapore is seeking a Senior Manager, Operations Strategy to lead impactful, data-driven projects improving customer experiences and operational excellence. You will work across functions to optimize processes and facilitate business outcomes.

The ideal candidate should have over 10 years of relevant experience, strong analytical skills, and exceptional stakeholder management. Join us in building a revolutionary platform for global businesses.