Senior Operations Manager

AMBER TECHNOLOGIES SERVICE PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading technology firm in Singapore is seeking candidates for a Middle Office Operations role. Responsibilities include supporting trade lifecycle processes, reconciling trades, and ensuring regulatory compliance. Ideal candidates will have 3 to 4 years of experience in the cryptocurrency or financial services industry, along with a strong analytical background and communication skills, including Mandarin proficiency. Flexible working hours are expected.

Qualifications

• 3 to 4 years of experience in middle office operations, preferably within cryptocurrency or financial services.
• Familiarity with regulatory frameworks applicable to cryptocurrencies.

Responsibilities

• Support all stages of the trade lifecycle and prepare daily closure reports.
• Monitor trade execution, confirmations, and settlements.
• Oversee end-to-end settlement process for transactions.
• Establish and optimize operational processes.

Skills

Analytical skills

Communication skills

Interpersonal skills

Proficiency in MS Excel

Ability to communicate in Mandarin

Education

Bachelor’s degree in any discipline

Job description

Responsibilities

• Work closely with sales and trading teams to support all stages of the trade lifecycle, prepare end of the day report to be submitted for daily closure.
• Monitor trade execution, confirmations, and settlements to ensure timely and accurate processing.
• Oversee end-to-end settlement process for transactions, ensuring all trades settle accurately and timely.
• Establishing and optimizing operational processes, ensuring efficient execution of AI and data-driven initiatives, and driving alignment between technical delivery and business strategy.
• Perform daily reconciliation of trades, positions, and investigate on discrepancies.
• Perform weekly reconciliation of assets in clients’ account against statements.
• Respond and resolve enquiries regarding trades and product subscription life-cycle.
• Attend to Relationship Managers’ queries on trade reports and clients’ statement of account.
• Identify inefficiencies in current workflows and propose enhancements to improve operational effectiveness.
• Ensure adherence to regulatory requirements and company policies related to trading and settlement activities.

Requirements

• Bachelor’s degree in any discipline.
• 3 to 4 years of experience in middle office operations, preferably within cryptocurrency or financial services industry.
• Familiarity with regulatory frameworks applicable to cryptocurrencies.
• Strong analytical skills and attention to detail.
• Proficiency in MS Excel.
• Excellent communication and interpersonal skills.
• Ability to communicate in Mandarin to liaise with Mandarin speaking clients.
• Flexible working hours may be required to meet operational demands.