Senior Operations Executive (Warehouse)

DFI Retail Group; Singapore; On-site; USD 40,000 - 60,000; Full time

Job summary

DFI Retail Group is seeking a Senior Operations Executive to manage day-to-day warehouse operations and develop the line management team. The role involves leading a team to ensure smooth delivery operations, maintaining inventory accuracy, and implementing safe work practices. The ideal candidate should have a diploma or degree in logistics management and at least two years of relevant experience, along with strong leadership and communication skills.

Qualifications

• Minimum 2 years of experience in handling logistics and warehouse activities.
• Familiarity with Warehouse Management Systems is advantageous.
• Strong leadership and excellent communication skills are essential.

Responsibilities

• Lead daily warehouse operations and manage a team of supervisors.
• Maintain inventory accuracy and handle customer accounts with zero complaints.
• Practice safe work procedures and recommend improvements.

Skills

Leadership

Communication

Logistics Management

Supply Chain

Warehouse Management Systems

Education

Diploma/Degree in Logistics Management

Diploma/Degree in Supply Chain

Tools

MS Office

Excel

PowerPoint

Word

Job description

About DFI Retail Group

DFI Retail Group (the ‘Group’) is a leading Asian retailer. As at 30 Jun 2024, the Group, its associates and joint ventures operated some 11,000 outlets and employed over 200,000 people. The Group had total annual revenue in 2023 exceeding US$26 billion.

The Group is dedicated to delivering quality, value and exceptional service to Asian consumers through a compelling retail experience, supported by an extensive store network and highly efficient supply chains.

The Group (including associates and joint ventures) operates a portfolio of well-known brands across six key divisions: food, convenience, health and beauty, home furnishings, restaurants and other retailing.

At the heart of its business, DFI Retail Group is driven by its purpose to "Sustainably Serve Asia for Generations with Everyday Moments.

The Group’s parent company, DFI Retail Group Holdings Limited, is incorporated in Bermuda and has a primary listing in the equity shares (transition) category of the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group’s businesses are managed from Hong Kong. DFI Retail Group is a member of theJardine Matheson Group.

The Role

The Senior Operations Executive is responsible for day-to-day warehouse operations, as well as the development of the line management team.

• Lead a team of supervisors and assistants/contractors in their daily work activities to ensure smooth delivery operations

• Achieve smooth execution for various functions such as, customer accounts handling with zero complaints, and operating warehouse operation at cost-saving with maximum productivity and great efficiency

• Maintain inventory physical stock and keeping track of damaged goods at 100% accuracy, and escalate unresolved discrepancies/ issues to immediate superior for further actions

• Practice and engage safe work procedures, identify potential hazards, and recommend improvements to standard procedures

• Take charge of monitoring and taking disciplinary actions on subordinates with poor performance and attendance

• Any ad-hoc tasks as assigned
  

About You

• Diploma/Degree in Logistics Management, Supply Chain, or a related field

• Min. 2 years of experience in handling logistics and warehouse activities

• Familiar with Warehouse Management Systems will be an advantage

• Proficient in MS office – Excel/PowerPoint/Word

• Good leadership abilities to motivate and manage the team effectively

• Excellent communication skills to collaborate with the internal team, external vendors, and stakeholders