Senior Operations Executive / Operations Executive (Specialist Outpatient Clinics)

Singapore National Eye Centre; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

The Singapore National Eye Centre is seeking a Senior Operations Executive to oversee the operations of specialist outpatient clinics. The role focuses on ensuring high quality service to patients by managing staff and improving operational efficiencies. Ideal candidates will have strong interpersonal, analytical and organizational skills, alongside a Bachelor’s degree. This role offers the opportunity to significantly impact clinic performance.

Qualifications

• Bachelor’s Degree required, preferably with 2 years healthcare experience.
• Strong interpersonal and communication skills.
• Ability to work independently and in a team.

Responsibilities

• Oversee team of frontline clinic staff and ensure smooth operations.
• Review and streamline processes to enhance operational efficiency.
• Prepare and analyze performance data and recommend improvements.

Skills

Interpersonal skills

Analytical skills

Organisational skills

Communication skills

Time management skills

Education

Bachelor’s Degree in any discipline

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

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Senior Operations Executive / Operations Executive (Specialist Outpatient Clinics)

Job Category: Administration

The Job:

You will take on a primarily patient fronting role and oversee a team of frontline clinic staff to ensure the smooth operations of the clinic and that a high level of service is provided to our patients. Your responsibilities include, but are not limited to, the following:

• Staff management and deployment
• Review and streamline processes to enhance operations efficiency
• Prepare and analyse performance data and reports and initiate recommendations to improve the department’s KPIs
• Work with various stakeholders to plan and implement strategies to address the identified needs for improvement

Requirements:

• Bachelor’s Degree in any discipline, with preferably 2 years healthcare experience. Entry Levelcandidates will be considered for Operations Executive position.
• Possess strong interpersonal skills to communicate constructively with colleagues, peers and subordinates.
• Able to exhibit initiative, demonstrate an ability to work independently, and manifest good team-spirit qualities.
• Good analytical, organisational and communication skills (verbal and written), strong time management skills and the ability to multi-task.
• Proficient in Microsoft Word, Excel and PowerPoint