Senior Operations Executive

MILKYWAY INTERNATIONAL CHEMICAL STORAGE PTE. LTD.; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

A leading company in chemical logistics is seeking a Senior Operations Executive to oversee warehouse operations, uphold compliance, and ensure excellent customer service. This role involves managing daily logistics processes, maintaining documentation, and coordinating with various teams to exceed clients' expectations. If you're detail-oriented and passionate about operational excellence, apply now!

Qualifications

• 3–5 years of experience in chemical warehousing/logistics.
• Strong Microsoft Excel skills required.
• Detail-oriented with excellent problem-solving skills.

Responsibilities

• Manage daily operations for chemical warehousing, ensuring compliance with regulations.
• Act as main contact for clients, handling order fulfillment and complaints.
• Validate service-based billing and support financial reporting.

Skills

Microsoft Excel

Problem-solving

Communication

Education

3–5 years of experience in chemical warehousing/logistics

Tools

ERP/WMS

Billing systems

Job description

Are you experienced in chemical logistics and passionate about operational excellence? We're looking for a Senior Operations Executive to join our team and lead the charge in warehouse operations, customer service, and billing accuracy — all while upholding the highest standards of safety and compliance.

What You’ll Do:

Warehouse Operations (Chemical Handling)

• Manage daily operations for chemical warehousing, including receiving, storage, inventory, and dispatch
• Ensure compliance with EHS and Dangerous Goods regulations
• Monitor product condition, temperature control, segregation, and hazardous material SOPs
• Coordinate with transporters and warehouse teams for timely deliveries

Customer Service

• Act as the main contact for key clients, handling order fulfillment and special requests
• Work with transport, billing, and regulatory teams to exceed customer expectations
• Manage complaints and execute service recovery with professionalism
• Ensure accurate documentation (COA, SDS, permits, etc.)

Billing & Documentation

• Validate service-based billing: storage, handling, transport, permits
• Issue accurate invoices and handle disputes
• Maintain rate schedules and customer billing templates
• Support month-end closing and financial reporting

What We’re Looking For:

• 3–5 years of experience in chemical warehousing/logistics
• Strong Microsoft Excel skills; familiar with ERP/WMS & billing systems
• Detail-oriented with excellent problem-solving and communication skills
• Experienced in handling documentation and financial reporting

Bonus Points If You Have:

• Training in Dangerous Goods Handling (e.g., IMDG, DG Awareness)
• Knowledge of MCP or other customer-specific logistics portals
• Experience with Class 3/6/8/9 hazardous substances

Apply Now!

Join a company that values safety, precision, and customer satisfaction. If you're ready to take your operations expertise to the next level, send your resume to [e-mail].