Senior Officer, Retail Investigation Customer Service - United Overseas Bank

United Overseas Bank Limited (UOB); Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading bank in Asia is seeking a candidate to fulfill various banking requests, ensuring compliance while processing orders. The ideal candidate should hold a degree with 1-2 years of banking experience, possess strong analytical skills, and communicate effectively in English. Join a dynamic team within a prestigious institution, contributing to process improvements and automation initiatives.

Qualifications

• 1 to 2 years of experience in the banking industry.
• Experience with Law Enforcement Agencies and Government Authorities is an advantage.
• Strong analytical skills with attention to detail.

Responsibilities

• Fulfill various requests/orders like Production and Bankruptcy.
• Process requests according to Compliance guidelines.
• Prepare MIS Reporting and risk management controls.

Skills

Written and spoken English

Interpersonal skills

Analytical skills

PC skills including MS Office

Education

Degree in any discipline

Job description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success.

Job Description

Responsibilities:

• Fulfill various requests/orders like Production, Bankruptcy, Liquidation, Court, Garnishee, Injunction and Estate
• Fulfill orders and complete compliance-related activities like Unusual Activity Reporting and Do Not Onboard listing
• Ensure requests are processed with accuracy within standard Service Level Agreement or specific due date stated in the requests/production orders by the team.
• Process all requests in accordance with the Bank's Compliance guidelines
• Prepare MIS Reporting and risk-related management controls for the Department
• Participate in process improvements and division automation initiatives

Requirements:

• Degree-holder in any discipline with 1 to 2 years of working experience in banking industry.
• Prior knowledge/dealings with Law Enforcement Agencies, Government Authorities, Solicitors and Regulator will be an added advantage
• Possess good command of written and spoken English
• Possess strong interpersonal skills and display resourcefulness to resolve problems
• Data driven and result oriented, with strong analytical skills; high level of attention to detail.
• Highly motivated self-starter who can contribute independently and be an excellent team player.
• Be energetic, versatile and be constantly ready to accept to perform duties beyond stated scope.
• Proficient in PC skills including MS office applications.

Additional Requirements

Develop, Engage, Execute, Strategise

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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