Senior Officer [ Manager ] |Media Marketing Agency

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A marketing agency in Singapore seeks a Senior Associate (Manager) to lead projects and manage client relationships effectively. The ideal candidate should have 4-6 years of management experience in marketing or public relations, with strong skills in team and client management. This role emphasizes clear communication and efficient task execution while potentially handling clientele in both Singapore and Malaysia. The company is looking for candidates who can start by early January 2026 and offers a salary range between $4,000 and $5,000.

Qualifications

• At least 4-6 years of management experience in marketing agency or related business.
• Familiar with team, client management, and brands communications.
• Ability to handle Singapore & Malaysia clientele.

Responsibilities

• Develop scopes of work, schedules, and budgets.
• Manage contract deliverables and account schedules.
• Guide teams on mitigating risks on projects.

Skills

Team Management

Client Management

Brand Communications

Public Relations

Business Management

Tools

Microsoft Project

Excel

Job description

• Role: Senior Associate [ Manager ] x 2
• Industry: Marketing Agency [ Malaysia & Singapore ]
• Working Days: 5 Days, 8.30am-5.30pm, 1 Day WFH
• Office is at Genting Lane [ Between Mattar & Farrer Park MRT ]
• Gross Range: $4,000 - $5,000 [ No AWS / No VB ]

Urgent hiring 2 headcount of Senior Associate (Manager) to start work by Early Jan 2026, prefer short notice & immediate starter.

Company is specialize in boutique retail & lifestyle marketing & communications agency in both Singapore and Malaysia.

Key Performance Indicators For This Post:

• Customer Satisfaction | 30%
• Internal Process Quality | 30%
• Team workers satisfaction | 20%
• Financial Performance For Portfolio | 20%

Requirements:

• At least 4-6 years of management experiences in marketing agency or related business in Public Relations, Media or Studio Management.
• Ideal candidates must familiar with all aspects from Team Management, Client Management, Brands Communications, Public Relations, Peer Fellowship and Business Management.

Client / Account Management

• Develop accurate and informed scopes of work including schedules and budgets, using the correct tools (i.e. Microsoft Project, Excel ) and with regard to client and agency needs / expectations.
• Manage contract deliverables, account schedule and budget and ensure account progress from goal and deliverables from conception to completion including change management.
• Have a working knowledge of the workflows for media liaison, associates management tools
• Guide teams on mitigating risks on projects / account
• Enforce quality control processes in each project / account
• Ability to manage Singapore & Malaysia clientele directly or with partner agency

Communication Management

• Set clear expectations for tasks and deliverables, communicating clearly to team and providing proper materials / documentation when necessary.
• Demonstrate good judgment in choosing methods of communication that are most effective and efficient (e.g. team meetings, in-person visits, phone calls, email)
• Escalate issues appropriately and professionally at all times; demonstrate good judgment during escalation process.

Internal Team Management

• Collaborate and coach key account associates to ensure client expectations are managed with regard to scope and progress in schedule and budget
• Align Personal Goals / Values of Individuals and Company
• Introduction to PR and social media
• Planning and organising at work and for account / project
• Research and resource and network building
• Working with the media and vendor partners
• Work with extended internal team ( Contracted associates, media monitoring agency, photographers, and partners ) to ensure client expectations can be met.

People & Corporate Citizenship

• Lead brand ambassador of the company, an exemplary role model for the team
• Appropriately elevate and seek direction on conflicts or difficult people situations.
• Strive to be a positive influence on peer group and cross-capability team.

Business Development Participation

• Evaluate and identify key strategic actions / tools kits to develop the team / company
• Assist in strategic discussion/proposal with new clients (project basis / retainer)
• Through good work and harvest leads for potential business growth