Senior Officer/ Manager, Communications and Engagement Planning

Ministry of Education; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A government education agency in Singapore is looking for a Senior Officer/Manager in Communications and Engagement. The role involves developing communication strategies, analyzing stakeholder sentiments, and measuring the effectiveness of these strategies. Candidates should possess strong data analytics skills and a minimum of 2 years of relevant experience. This position welcomes individuals with or without prior experience to apply and promotes a dynamic work environment.

Qualifications

• At least 2 years of relevant experience in managing and conducting research projects.
• Proficiency in data analytical tools such as Tableau and SPSS.
• Strong writing and communication skills.
• High level of initiative and willingness to learn.
• Ability to multi-task and adapt to changes.

Responsibilities

• Collect and analyze stakeholder sentiments to inform policies.
• Evaluate the effectiveness of communication strategies.
• Develop communication strategies and translate them into work plans.
• Participate in cross-Branch communications projects.

Skills

Data analytics

Communication skills

Project management

Analytical thinking

Interpersonal skills

Tools

Tableau

SPSS

Job description

What the role is:

As a Senior Officer/ Manager, Communications and Engagement Planning in the Planning Office in the Communications & Engagement Group (CEG), you will be part of a dynamic team that guides MOE’s overall communications and engagement strategies, coordinates and reviews MOE’s communications and engagement efforts using an evidence-based approach. You would have opportunities to contribute to data-driven communications and engagement with MOE’s stakeholders and help strengthen public trust in the education system.

What you will be working on:

• Collect and analyse stakeholder sentiments to provide new insights to inform MOE’s policies, communications and engagement initiatives• Evaluate the effectiveness of communication strategies using both qualitative and quantitative research methodologies• Develop communications strategies and messages for MOE and translate them into work plans• Strengthen MOE’s communications and engagement capabilities, explore new methods and tools to enhance capabilities for delivery of internal and external communications and engagement• Participate in cross-Branch and Divisional communications and engagement projectsThis is an individual contributor role. We welcome individuals with or without work experience to apply for the position.

What we are looking for:

• At least 2 years of relevant experience in managing and conducting research projects, data analytics, quantitative and/ or qualitative research methods• Proficiency in a variety of data analytical tools such as Tableau and SPSS• Strong writing, communications, interpersonal and project management skills• Strong analytical and critical thinking capabilities• High level of initiative and willingness to learn• Ability to multi-task, adapt well to changes, work independently as well as in teams• Relevant experience in market, social sciences research or business analytics would be an advantageIn general, applicants can expect to hear from us within 3 weeks of the close of the application window. In the event where we receive a high number of applications, applicants will receive an update on their status within 5 weeks of the close of the window.As part of the processing of your application, you may be required to undergo a medical examination that will be fully paid by MOE. You will be provided with instructions regarding the medical examination.Note: The medical examination is part of the selection process and does not indicate that you have been offered the appointment.If you are facing issues submitting your application through the Careers@Gov portal, please contact us at [e-mail] for assistance.

About Ministry of Education

The wealth of a nation lies in its people - their commitment to country and community, their willingness to strive and persevere, their ability to think, achieve and excel. Our future depends on our continually renewing and regenerating our leadership and citizenry, building upon the experience of the past, learning from the circumstances of the present, and preparing for the challenges of the future. How we bring up our young at home and teach them in school will shape Singapore in the next generation.The mission of the Education Service is to mould the future of the nation, by moulding the people who will determine the future of the nation. The Service will provide our children with a balanced and well-rounded education, develop them to their full potential, and nurture them into good citizens, conscious of their responsibilities to family, society and country.