Senior Medical Informatics Specialist, Group Medical Informatics Office(383)

NUHS Regional Health System Office; Singapore; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Medical Informatics Specialist to enhance and support their Electronic Medical Record (EMR) system. This pivotal role involves analyzing and maintaining EMR applications, training users for optimal system utilization, and collaborating with various stakeholders to ensure seamless integration of medical information. The ideal candidate will have a strong background in healthcare operations, exceptional communication skills, and a passion for improving patient care through technology. Join a forward-thinking organization where your expertise will make a significant impact on healthcare delivery.

Qualifications

• Minimum 5 years’ experience in healthcare operations or clinical environment.
• Proficient in English and at least 1 other local language.

Responsibilities

• Support the EMR System by analyzing, designing, and maintaining applications.
• Provide training and on-site support for effective EMR usage.

Skills

EMR System Support

System Analysis

User Training

Documentation

Team Management

Education

Bachelor's Degree in Computer Science

Post-graduate Training in Relevant Specialty

Tools

Microsoft Office Suite

Job description

Overview
As a Senior Medical Informatics Specialist, you will provide support for the organization’s Electronic Medical Record (EMR) system. You will also provide assistance to the system build, enhancement and other related services, all aim to provide patient seamless and secured medical information.

Responsibilities

• Support the running of EMR System by performing analysis, design, develop and maintaining the hospital EMR application systems.

• Provide training to users for safe, efficient and effective use of EMR System.

• Configure vendor applications and products, maintaining the system documentation and develop system specifications and procedures.

• Liaise with internal stakeholders to learn and understand user department practices and procedures, so as to define and document user requirements, as well as to audit the data entered by end user.

• Provide maintenance and assistance to EMR related request such as performing system testing, develop and prepare test plans and data, and to provide on-site user support during implementation.

• Responsible to take on-call for system application support at scheduled times to troubleshoot and track issues.

• Apply systems development methodology to solve problem and handle multiple assignments simultaneously.

• Ability to adhere to guidelines and follow change management process, by using clear oral and written communications.

• Provide support in workgroups and committees by being a team representative as necessary.

• Ability to manage and provide guidance to team members in system build and configurations.

• Provide guidance to cross application teams to tackle challenging issues which require vendor support and resources.

• Any other ad-hoc duties as assigned by the Academic Informatics Office.

Job Requirements

• Minimum Bachelor’s degree in computer science, business or equivalent fields

• Minimum 5 years’ experience preferably in relevant healthcare operations or clinical environment

• Post-graduate training in relevant specialty will be an advantage

• Proficient in Microsoft Office Suite

• Proficient in English and at least 1 other local language