Senior Medical Informatics Specialist, Group Medical Informatics Office

Senior Medical Informatics Specialist, Group Medical Informatics Office

Job ID: 383

Job Function: Administration

Institution: National University Health System

Overview
As a Senior Medical Informatics Specialist, you will provide support for the organization’s Electronic Medical Record (EMR) system. You will also provide assistance to the system build, enhancement and other related services, all aimed to provide patients seamless and secured medical information.

Responsibilities

1. Support the running of EMR System by performing analysis, design, developing and maintaining the hospital EMR application systems.
2. Provide training to users for safe, efficient and effective use of EMR System.
3. Configure vendor applications and products, maintaining the system documentation and developing system specifications and procedures.
4. Liaise with internal stakeholders to learn and understand user department practices and procedures, so as to define and document user requirements, as well as to audit the data entered by end users.
5. Provide maintenance and assistance to EMR related requests such as performing system testing, developing and preparing test plans and data, and providing on-site user support during implementation.
6. Responsible for on-call system application support at scheduled times to troubleshoot and track issues.
7. Apply systems development methodology to solve problems and handle multiple assignments simultaneously.
8. Adhere to guidelines and follow change management processes, using clear oral and written communications.
9. Provide support in workgroups and committees by being a team representative as necessary.
10. Manage and provide guidance to team members in system build and configurations.
11. Provide guidance to cross-application teams to tackle challenging issues which require vendor support and resources.
12. Any other ad-hoc duties as assigned by the Academic Informatics Office.

Job Requirements

1. Minimum Bachelor’s degree in computer science, business or equivalent fields.
2. Minimum 5 years’ experience preferably in relevant healthcare operations or clinical environment.
3. Post-graduate training in relevant specialty will be an advantage.
4. Proficient in Microsoft Office Suite.
5. Proficient in English and at least 1 other local language.