Senior / Manager, Senior Learning & Volunteerism (Development & Planning)

Agency for Integrated Care; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic leader to oversee a team focused on enhancing senior learning and volunteerism initiatives. This role involves managing operations, engaging partners, and driving innovative strategies to improve the quality of care for seniors. The ideal candidate will possess strong project management and stakeholder engagement skills, with a deep understanding of the social services and healthcare sectors. If you are passionate about making a positive impact in the community and have the experience to lead, this is an exciting opportunity to contribute to meaningful change.

Qualifications

• 8+ years of experience, including 2 years in managerial leadership.
• Strong experience in public grant governance and strategy development.

Responsibilities

• Manage operations and fund administration with a team of account managers.
• Engage partners to address KPIs and improve operational efficiency.

Skills

Stakeholder Engagement

Project Management

Policy Formulation

Analytical Skills

Communication Skills

Education

Bachelor's Degree

Job description

Company description:

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit https://www.aic.sg.

Job description:

We are seeking a leader to manage a team responsible for engaging potential partners in the sector and conducting grant calls to onboard partners for senior learning and volunteerism initiatives. The role includes:

1. Overseeing operations such as fund administration, tracking, reporting, engagement, and marketing alongside a team of account managers.
2. Engaging with partners regularly to address challenges in meeting KPIs and mitigating issues within our control, including reviewing the manpower funding framework to improve efficiency and impact.
3. Enhancing progress reporting and operational processes between C3AD and partners, and promoting seniors and partners through stories, testimonials, and publicity.
4. Driving surveys and data collection methods to evaluate future funding tranches for learning and volunteerism initiatives.
5. Establishing a Community of Practice or Networking platform to facilitate collaboration, recruitment, and retention among partners.
6. Collaborating with policymakers to expand the senior learning and volunteerism space by supporting a diverse network of programs and opportunities.
7. Building partner capabilities to scale and sustain learning and volunteering activities for seniors.
8. Innovating to strengthen the connection between learning and volunteerism initiatives for greater impact.
9. Supporting corporate planning, including workplans and budgeting cycles.

This is a 2-year contract role, subject to renewal.

Job Requirements:

• A bachelor's degree in any discipline, with at least 8 years of work experience and 2 years in managerial leadership, preferably in social services or healthcare.
• Strong experience in policy formulation, public grant governance, strategy development, and project management within the public sector.
• Excellent communication and people management skills for stakeholder engagement and mobilization.
• Strong analytical and problem-solving skills to achieve operational efficiencies promptly.
• A good understanding of the senior volunteerism sector and its relation to senior learning.
• Resourcefulness and deep industry understanding of health and social care functions, emphasizing senior volunteerism and learning.
• Ability to translate complex ideas into actionable plans for team execution.
• Willingness to learn, collaborate, and think analytically to improve work processes.
• Experience in developing volunteerism and learning programs, especially involving senior volunteers and learners, is advantageous.