Senior Manager, Retail Excellence, GTR

Borr Drilling; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

A leading company in the spirits industry is seeking a Senior Manager for Retail Excellence to lead strategic initiatives in the Global Travel Retail sector. Ideal candidates will have over 10 years of experience in retail, a strong acumen for commercial management, and a track record of driving operational excellence in global retail environments.

Qualifications

• Over 10 years of commercial experience, preferably in FMCG.
• Solid understanding of the global retail landscape.
• Experience working with senior management stakeholders.

Responsibilities

• Develop and execute the GTR Retail Excellence strategy for strategic locations.
• Manage commercial P&L and align with organizational KPIs.
• Collaborate with teams to enhance engagement and execution excellence.

Skills

Commercial acumen

Communication skills

Ability to influence

Data Analytics

Promotional effectiveness

Business agility

Education

Degree level education

Job description

ABOUT YOU AND THE ROLE

We have an ambitious vision for the Global Travel Retail business in Suntory Global Spirits, and to achieve these ambitious goals, we are looking for a Senior Manager, Retail Excellence, GTR to develop and lead strategic initiatives associated with Retail Excellence to drive a global consistency in the execution of commercial objectives and priorities, and a luxury/premium experience for shoppers across key airports globally.

Are you an energetic and engaging Retail Excellence/Commercial Leader, with a passion for the alcohol industry and a demonstrated background in successfully managing complex global retail environments? Then this role might be what you are looking for.

WHAT WE EXPECT FROM YOU

• Develop, cascade and execute the GTR Retail Excellence strategy, leading and directing the business plan for the defined strategic locations
• Develop and implement global standards for in-store airport execution and oversee highest standards of our retail boutiques and permanent visibilities.
• Develop & execute the tracking mechanism which will help in delivering the GTR ambition
• Co-Deliver the agreed commercial P&L by taking ownership of the strategic location P&L, depletion plan and Market Share ambitions.
• Work with the global team to deliver the KPIs centered around Execution Excellence translating to the eventual P&L Delivery
• Establish the best practice and playbook for partnering with Key Airport Management and Travel Retail customers, identifying and expanding commercial opportunities basis on-ground trends vs. competition.
• Collaborate with various functions (such as Marketing and Commercial) to enhance engagement and develop cross-functional ways of working which result in excellent execution and a luxury experience across key airports.
• Lead the Retail Excellence capability need analysis, develop a learning & development program in team and wider GTR & implementation across business.

EXPERIENCE, SKILLS & COMPETENCIES:

• Over 10 years of commercial experience with a strong retail experience gained in account management, merchandising, retail, or category roles. FMCG-related experience preferred.
• Degree level education.
• Strong commercial acumen and solid understanding of the global landscape of customers/ airport retailers – A solid combination of commercial leadership shopper/trade marketing knowledge.
• Ability to create execution strategies including Merchandising / Negotiations/ Data Analytics / Promotional effectiveness and competition analysis
• Ability to effectively navigate, influence, inspire and thrive in a multicultural and diverse matrix structure internally as well as culture dexterity externally
• Sound business agility – demonstrate the flexibility and adaptability in a wide range of situations and the ability to embrace and drive change.
• Excellent communication skills – effective tailored communication across a variety of audiences, in both written & oral English.
• Enterprise thought leadership and perspective on the most critical growth drivers of the business over the long-term
• Experience working with a variety of stakeholders including the senior management and executive level
Communication and Presentation / Facilitation Skills (verbal & written): Effectively tansfers thoughts and expresses ideas orally or verbally in individual or group situations

KEY RELATIONSHIPS:

• Internal (Suntory Global Spirits):

o Account Team

o Retail Excellence Managers

o Commercial Excellence

o Shopper Marketing

o Finance

o IT

• External:

o Customers

o Key marketing and promotional agencies